Customer Success Manager

Job ** Property Manager / Client Success Manager Baltimore City (In-office, Mon-Fri, 9 AM - 5 PM) $55,000 base salary + $20,000 bonus potential (First-year target of $75,000)Growth Opportunity: Yes, company is rapidly growing this is a great entry level roleProperty Management Experience Required: NoCompany *We are a rapidly growing property management firm based in Baltimore City, seeking a motivated individual to join our dynamic team. Our focus is on finding someone with the right mindset and drive to succeed rather than extensive work history. We value a "get stuff done" mentality "” someone proactive who thrives in a fast-paced environment and can effectively manage multiple priorities.*This hybrid role covers three key ** property management, leasing, and client success management. Responsibilities **Property *Oversee approximately 50 properties across Anne Arundel, Prince George's, Howard, Harford, and Baltimore CountiesRespond to tenant inquiries, manage property inspections (once or twice annually per property), and handle rent court filings monthlyCoordinate maintenance requests and ensure property standards are upheld*Manage the leasing process for approximately 10 properties at a time in Baltimore City, Baltimore County, and Harford CountyConduct property showings (15-20 trips per week, typically within 20 minutes of the office)Client Success *Act as the primary point of contact for 15-20 property owners, ensuring their needs are met and fostering positive client relationships*Strong organizational skills with the ability to manage multiple prioritiesExcellent communication skills and a proactive mindsetAbility to work independently and take initiativePrevious property management experience is not required; we are looking for someone with the right attitude and work ethic10 Days PTO + 10 Paid HolidaysSubsidized Health InsuranceMileage or car allowance provided for work-related travelNew Microsoft Surface laptop providedParticipation in the Maryland state retirement plan (no matching contributions at this time)Eligible for quarterly bonuses after the first 3 monthsSignificant room for growth in our expanding companySoftware & ***We utilize Buildium, Leadsimple, and Propertymeld; no prior experience with these systems is required as we provide comprehensive training.If youre a proactive individual with a "get stuff done" mentality, wed love to hear from you. Join our growing team and be part of an exciting journey in property management.

Created: 2025-05-31