Customer Service Account Manager & Order Processor

Title: Customer Service Account Rep | $24/hr | Temp-to-Hire | Gardena, CALocation: Gardena, CASchedule: Monday-Friday, 10:00 AM - 6:30 PMCompensation: $24/hour | Temp-to-HireA fast-growing third-party logistics (3PL) provider is seeking a Customer Service Account Rep who is detail-oriented, tech-savvy, and experienced in logistics and order processing. This is a full-time, temp-to-hire opportunity in Gardena, CA.Key Responsibilities:Serve as the primary point of contact for client accounts via phone, email, and chatAccurately process orders, returns, and shipments using Oracle ERPCoordinate logistics and inventory across warehouse locationsPrepare and review shipment documentation (Bills of Lading, packing slips)Troubleshoot delivery issues and resolve client inquiriesPerform data entry and maintain up-to-date recordsUse Excel (VLOOKUPs, pivot tables) for inventory and report analysisQualifications:Fluency in Tagalog preferredProficiency with Oracle ERP and Microsoft ExcelPrior experience in account management and order processingStrong attention to detail, organizational skills, and communication abilitiesAbility to multitask in a fast-paced logistics environmentInterview Process: Single onsite interview with executive leadership. Quick decision expected.Desired Skills and ExperienceA fast-growing third-party logistics (3PL) provider is seeking a Customer Service Account Rep who is detail-oriented, tech-savvy, and experienced in logistics and order processing. This is a full-time, temp-to-hire opportunity in Gardena, CA.Key Responsibilities:Serve as the primary point of contact for client accounts via phone, email, and chatAccurately process orders, returns, and shipments using Oracle ERPCoordinate logistics and inventory across warehouse locationsPrepare and review shipment documentation (Bills of Lading, packing slips)Troubleshoot delivery issues and resolve client inquiriesPerform data entry and maintain up-to-date recordsUse Excel (VLOOKUPs, pivot tables) for inventory and report analysisQualifications:Fluency in Tagalog preferredProficiency with Oracle ERP and Microsoft ExcelPrior experience in account management and order processingStrong attention to detail, organizational skills, and communication abilitiesAbility to multitask in a fast-paced logistics environmentInterview Process:Single onsite interview with executive leadership. Quick decision expected.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Created: 2025-05-31