Lead Dock Solutions Technician
Bailey - Knoxville, TN
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The Lead Dock & Door Service Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.Essential Job Duties and **Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service areaInstall, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systemsLead point of contact to mentor other technicians and be a liaison for managementPerform preventative maintenance on Bailey equipment and systems at customer sitesTroubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuitsEnsure quality through checking for proper installation, balance, and clearanceProactively address customer needs and expand Bailey business through prompt, friendly, and safe serviceHandle other duties and special projects as assignedWhat we *Competitive payComprehensive benefitsMultiple health plans including one plan with 100% employer paid premiumsGenerous 401K matching100% Employer paid short-term and long-term disabilityIndustry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick daysA family owned and operated business that prioritizes the needs of our employees and customersThe ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey UniversityRequirementsThe individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them"”customers, suppliers, co-workers, and other vendors.Education/Training/*A technical school certificate or equivalent experience in mechanical repairsA minimum of two (2) years experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.Experience in welding, steel fabrication, and electrical.Skills, Knowledge, and *Strong mechanical skillsGreat communication skillsGood, safe work habitsStrong diagnostic and repair skillsAble to work with minimal or no supervision in the fieldLicense(s) or Certification(s) *Valid Driver's LicensePersonal Protective Equipment **Steel toed, non-slip, work bootsLeather gloves, rubber glovesSafety glassesHearing protectionSafety vest
Created: 2025-05-31