Bilingual Customer Service Representative

About the **We are seeking a Bilingual Customer Service Representative fluent in English and Spanish to join our clients team. This role is responsible for delivering outstanding support to our Spanish- and English-speaking customers by phone, email, and chat. If you are a strong communicator with a passion for helping others, wed love to hear from you!Key *Respond to customer inquiries in both English and Spanish across multiple channels (phone, email, chat)Provide accurate information about products, services, orders, and policiesResolve customer concerns efficiently and professionallyDocument all customer interactions in internal systemsCollaborate with internal departments to address complex issuesMaintain high levels of customer satisfaction through proactive communication****Fluent in English and Spanish (spoken and written)1-2 years of experience in a customer service or call center role preferredExcellent verbal and written communication skillsComfortable using customer service tools, Microsoft Office, and CRM systemsAbility to remain calm under pressure and handle multiple prioritiesTeam-oriented, dependable, and detail-focused

Created: 2025-05-31