Janitorial Operations Manager

The Janitorial Operations Manager is responsible for overseeing several hundred-service locations and multiple Area Managers with assigned territories.  Responsibilities include but are not limited to managing operations, controlling expenses and payroll budgets, handling employee issues, maintaining vendor relationships, and managing risk and safety.Janitorial Operations Managers are also ultimately responsible for ensuring the highest level of customer service throughout the worksite locations in their territory.  The Janitorial Operations Manager is a role model and leader who must solve problems, make informed decisions, and manage the workforce wisely in order to achieve maximum results.ESSENTIAL DUTIES AND RESPONSIBILITIES - This is not an all-inclusive listEnsure financial and quality performance for assigned area of responsibilityBuild relationships with customers in conjunction with account managementApprove all travel submissions and vacation requests of Area Managers and other direct reportsEnsure all compliance measures are metHire, mentor, and evaluate all Area Managers and other direct reportsImplement new workReview, request equipment needsCoordinate with People Operations Business Partner to ensure all employee issues are addressedInspect worksite locationsImplement safety and training activitiesServe as backup to Area Manager when necessaryKNOWLEDGE AND SKILLS:Skilled in developing and training workforce, building relationships, and effectively utilizing team strengthsExperienced in delivering all types of floor care, custodial, and housekeeping solutionsCommitted to providing outstanding customer serviceMaintains fair, consistent standards in workforce managementCapable of adjusting priorities and managing time wisely in a fast-paced environmentProficient in maintaining accurate workforce records and documentationCommunicates clearly and concisely; listens attentively and provides understandable instructionsStrong interpersonal, communication, organization, and follow-through skillsKeeps professional and technical knowledge current by reviewing publications, benchmarking best practices, and contributing to team goalsOperates all necessary equipment, with strong computer skills including internet use, Google Suite, Outlook, Word, and ExcelEDUCATION AND WORK EXPERIENCE:Willing and available to work full-time schedules including nights, weekends, and holidaysPrevious experience in big box or multi-store retail management requiredComfortable handling million-dollar volume operationsCollege degree desirableLICENSURE:  Must possess a valid state driver's license in order to fulfill the duties of this position, as significant travel between accounts is required.PHYSICAL DEMANDS:  This job may require lifting of objects that exceed 50lbs., with frequent lifting and or carrying of objects weighing up to 25 lbs.  Other physical demands that are required are, reaching, climbing, stooping and or kneeling, lifting, carrying, pushing and pulling, writing and seeing.Employer participates in E-Verify and conducts post-offer, pre-employment background and drug screening as applicable.Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Created: 2025-06-03