Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatWill be handling investigations, so there will be a lot of research that needs to be doneProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customers needsData entry in various platformsQualificationsAt least 2 - 3 years of relevant work experience especially tier 2 customer careExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workBe able to handle composing reportsMust have keen attention to detailMust have timely follow up

Created: 2025-06-04