New York Operations Manager

About Puppy Sphere:Welcome to Puppy Sphere, a startup revolutionizing the wellness industry with our puppy therapy experiences in North America! We're on a mission to spread the gentle power of puppy therapy across North America. Through inclusive wellness experiences, we create moments so memorable they inspire our community to weave well-being into their daily lives. As North Americas favourite new wellness experience for dog lovers, weve hosted over 250,000 customers and have partnered with industry leaders like the NBA, TikTok, and Google.As we expand into New York City and New Jersey, we seek a passionate and knowledgeable Operations Manager to join our team. If you are a highly organized, hardworking and creative individual, this might be the right opportunity for you. In this pivotal managerial role, you will play an integral part in orchestrating our captivating puppy-centric public events throughout your city.This role is full-time. Its a hybrid role and weekend availability is a necessityThe responsibilities include:Managing the Puppy Sphere public event staff (event facilitators, yoga instructors) and handling tasks like relationship maintenance, scheduling, hiring and onboarding.Lead studio launches for public events in and around New York city.Lead the planning, organizing and execution of puppy-centric public events in and around New York City studios, ensuring each experience reflects our brands elevated standards and leaves lasting memories for participants.Collaborate closely with internal teams to curate unique public event concepts, innovative themes, and captivating experiences that resonate with our target audience.Manage end-to-end public event logistics, including studio operations, budget management, and on-site execution, to ensure seamless operation and exceptional guest satisfaction.Maintaining, unpacking and organizing inventory of supplies for public events which requires the ability to lift objects of up to 30 pounds.Execute weekly emails for public events, ensuring the customer remains informed and excited about the upcoming session and post-session.Support the Special Events Operations Manager with private events in and around New York city during periods of high demand or when needed, demonstrating flexibility and teamwork within our growing organization.Throughout your role, you may be required to temporarily support or assume operational responsibilities in another city if circumstances require additional support for public events.What we are looking for:4+ years of experience as a project manager or event coordinator, with focus on public/community events.Must have a car, valid drivers licence and be willing to travel.Extensive management experience hiring, onboarding, and leading teams across multiple locations.Proven track record of scaling and managing large, distributed teams (25+ staff members).Must be available to go in the studio one day on the weekend each week.Highly organized individual with strong time management skills.Proactive and self motivated individual with the ability to take initiative.Ability to work in a fast-paced and demanding environment.Highly creative individual with a unique and innovative approach to problem-solving.Job requires the ability to stand for extended periods, and the capability of lifting heavy objects up to 30 pounds.Perks:🚀 Join a fast-growing startup with upward mobility.🏡 Hybrid role with remote work flexibility.🧘 Unlimited complimentary puppy yoga classes for you, family and friends.🎟️ Attend networking and unique invite-only events in your city and beyond.✨ Opportunity to work with celebrity clients and industry giants (recent clients closed: TikTok, Google, NBA).How to apply:Please email with your resume and a few sentences about yourself to apply!We're so grateful for your interest in joining the team here at Puppy Sphere! Due to the high number of applications we receive, we may not be able to personally reach out to everyone, but please know we truly appreciate the time and effort you've taken to apply ❤️

Created: 2025-06-04