Operations Manager

Position ***** Operations Manager***** Remote (Philadelphia preferred)Employment ***** Part-Time / Contractor / 1099 | (20 hrs / week)About Orchid MediaOrchid Media is a boutique content production and social media agency based in Philadelphia, serving clients ranging from major brands to local businesses. We specialize in high-impact video production, branded content, and social media strategy"”with a Gen Z edge and a sharp eye for trends. Our small but mighty team thrives on creativity, clarity, and real results.Role OverviewWe're looking for an Operations Manager to serve as the connective tissue between our clients, creative team, and internal processes. This person will be the go-to for keeping projects moving, clients informed, and our team focused. You'll be the keeper of all details, ensuring nothing slips through the cracks"”from scheduling content to streamlining how we work.This role is perfect for someone who thrives on organization, clear communication, and project management. If you've ever been described as "the one who keeps everything running," we want you.What You'll DoClient & Project ManagementMaintain and update client content calendars in AirtableInput approved concepts and assign tasks to creatorsAct as the main point of contact for client questions, deliverables, and updatesCollect revision notes and communicate them clearly to the creative teamGather info about upcoming client initiatives, campaigns, or launchesInternal OperationsRoute new business leads to the Growth & Strategy LeadRespond to or delegate miscellaneous client inquiries that land in the inboxHelp create monthly content briefs using past performance and client goalsHiring & Team SupportAssist the Founder in hiring freelance or full-time talent as neededCoordinate interviews, gather resumes, and handle initial outreachProcess OptimizationKeep an eye out for inefficient workflows across content production, approvals, and publishingPropose and implement better systems and structures to save time and improve outputWhat You BringStrong organizational skills and attention to detailClear and proactive communicationExperience managing content calendars, client relationships, or project workflowsComfort working in tools like Airtable, Google Drive, Google Chat, ChatGPT (or willingness to learn)A knack for keeping multiple balls in the air without dropping any***** background in content, social media, or creative operationsDetailsPart-time (20ish hrs/week), with flexibility.Essentially a create your own schedule position (within reason)Remote role "” Philadelphia-based is a major plus, but remote (within an hour drive) is fine for the right candidatePay based on experience and scope ($17/hr - $22/hr)

Created: 2025-06-05