Receptionist & Order Processing Specialist

Are you organized, detail-oriented, and passionate about delivering exceptional customer service? SmithPro, a leader in promotional products marketing and branded merchandise, is looking for a Receptionist and Order Processing Specialist to join our Urbandale office.This is a great opportunity for someone who enjoys supporting both front-desk operations and behind-the-scenes order processing while helping keep our office running smoothly.What You'll **✅ Greet customers and answer incoming calls professionally âœ… Process orders with accuracy and detailed follow-up âœ… Submit and manage purchase orders in NetSuite âœ… Ensure order acknowledgements match sales details âœ… Check product proofs for brand compliance and send for approval âœ… Follow up on customer orders and coordinate with vendors âœ… Assist the sales team âœ… Process payments âœ… Support smooth office operations and flag urgent issues âœ… Maintain organized digital and physical files âœ… Prepare the conference room for meetings and presentations What We're Looking **✔ High school diploma or equivalent âœ” Proficiency in Microsoft Word and Excel âœ” Strong attention to detail and time management skills âœ” Excellent written and verbal communication âœ” Previous experience in an administrative or support role (preferred) âœ” Experience with NetSuite or order management systems is a plus Why Join SmithPro?🌟 Collaborative and supportive team environment🌟 Fast-growing company in a fun, creative industry🌟 Full-time, on-site role in a well-located Urbandale office🌟 Opportunities for learning and professional growth🌟 Simple IRA matchReady to Apply?Click "Easy Apply" or send your resume and a short note about why youre a great fit to lindsay@.

Created: 2025-06-05