Automotive Service Advisor

Job Title - Automotive Service Advisor> ( 18 Job openings )Location - Greenville, SCSalary ***** $53,000*** ***** Up to $25.96 per hour (non-negotiable)***** Full-time with full benefits*** Work from home / Remote > Only Monday & FridayJob Overview:Training Period (Approx. 1 Month): Onsite every day***** Hybrid **** Tuesday through Thursday*** This position is upselling customers to buy additional warranties on new car purchases.*** This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues.The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes.Automotive Service Industry Experience (***** 3+ Years)*** Experience as a Service Advisor, Parts Advisor, or Automotive Technician. Need Auto experiencewithmechanical/technical expertise in vehicle repairs and service contracts.*** The role requires assessing warranty-related issuesandknowledge of automotive diagnostics and repairs.Job Responsibilities:Handles claims related calls per work schedule performing within defined metricsManages the car inspection when claim is over a certain amount or fraudFollows proper claims procedures as outlined in training and feedback provided by QA or SupervisorMaster understanding of clients, agents, and contract terms and conditionsNotify Supervisor of any claims in which possible fraud is suspectedParticipates in all training as required to perform the duties of the roleJob ***** High School Diploma or equivalent3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor)Must possess strong Automotive Technical and Mechanical knowledgeMust be able to successfully pass a background checkCompany *****Auxiliary Medical, Prescription, Dental, and Vision InsuranceRegistered Retirement Savings PlanLong-Term Disability InsuranceLife InsurancePet InsurancePaid Holidays and Paid Time OffEmployee Referral ProgramEmployee Assistance ProgramWellness ProgramsPaid Community Service OpportunitiesTuition Reimbursement ProgramOngoing Training & Personal Devel

Created: 2025-06-09