Customer Service Representative

What are we looking for in a Veterinary Customer Service Representative?A motivated team playerAn excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.A dedicated individual who wants to learn about veterinary medicine.Someone who demonstrates compassion when helping our clients and their pets. Veterinary Customer Service Representative Job *****Schedule appointmentsCheck in clients and patients, check out appointmentsAnswering phone calls, including emergency calls.Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.What are the qualifications needed for our Veterinary Customer Service Representative?Available to work 12 hour shifts that include full weekend and holiday availability. Must have a working knowledge of a multi line phone system and general office equipment and softwareBe able to pass a drug screen.Be comfortable interacting with clients in person and over the phone.Be able to remain calm during emergency client/patient situations.

Created: 2025-06-09