Customer Service Representative

Opportunity to Join a Rapidly Growing Industry Leader!Join us at our new HQ building in Marysville, WA, as we continue an exciting journey of growth and expansion! As a Customer Service Representative (CSR), you will play a crucial role in facilitating day-to-day operations and client relations, contributing to our companys success in this dynamic industry. Our clients span from biotech leaders to organizations building and operating the most sophisticated buildings on the planet. This role is well-suited for those with strong mechanical aptitude and interests. We are growth-minded and look for those who seek a long-term career where internal company growth is supported and expected. About the **- Coordinate with peers to process customer quotes and order requests, leveraging our NetSuite ERP System for seamless operations.- Serve as the primary point of contact for customer inquiries regarding quotes and order status, ensuring exceptional service delivery. Strive for world-class service! - Contribute proactively to our company culture, providing insights to enhance our operations and meet customer needs efficiently.- Field calls and emails from existing clients and sales teams, offering prompt and effective assistance.- Input new customer and vendor accounts and new items into our NetSuite CRM system to maintain accurate records.- Process customer quote requests and purchase orders, ensuring accuracy and timely fulfillment of orders.- Collaborate with internal teams to address customer inquiries and ensure customer satisfaction.- Monday through Friday, 7:30 AM to 4:30 PM.- Previous customer service experience, preferably in a B2B setting.- Proficiency in Microsoft Office 365 and high school-level math.- Strong communication skills, both verbal and written, with a keen eye for detail.- Ability to work independently and collaboratively in a fast-paced environment.- Commitment to adhering to company policies and maintaining high standards of hygiene.🚭 Tobacco-Free **We are a NO TOBACCO use company, and tobacco users need not apply.Growth **** Ahead!- Join us during an exciting period of growth, as we scale our operations and expand our team.- Benefit from career advancement opportunities and professional development initiatives.- Be part of a dynamic team culture that values collaboration, innovation, and continuous improvement.If youre ready to take your career to new heights with a thriving industry leader and be part of our growth journey, we want to hear from you! Apply now to seize this exciting opportunity and become part of our dynamic team in Marysville, WA.#NowHiring #CustomerService #MarysvilleWA #CareerGrowth #Teamwork #IndustryLeader

Created: 2025-06-09