Bilingual Customer Representative / Interpreter (W-2)

** Bilingual Customer Representative / Interpreter (W-2 Employee) Onsite, Bellevue, WA Monday-Friday, 8:00 AM - 5:00 PM (PST)Employment * Full-time, W-2Languages *Farsi/DariPashtoRussian/UkrainianSpanishAbout the *We are seeking dedicated and professional bilingual individuals to join our team as Customer Representatives / Interpreters. This is a dual-role position that combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with an administrative responsibilities.In addition to interpretation services, this role involves data entry, customer service, and document management. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining a high level of accuracy and professionalism. Strong attention to detail is essential. Full benefits package is available, including medical insurance.Key *Interpretation & Customer SupportDeliver real-time OPI/VRI interpretation services in your designated language(s)Assist contractors with completing and updating profiles and documentationFollow up with contractors to ensure records are current and compliantMaintain clear and professional communication with contractors and internal teamsHandle sensitive information with confidentiality and accuracyStrong bilingual proficiency in English and one of the following ** Farsi/Dari, Pashto, Russian/Ukrainian, or SpanishExcellent communication, organization, and customer service skillsStrong attention to detail and the ability to manage administrative documentationAbility to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST)Prior interpretation experience preferredDSHS or national interpreter certification (NBCMI, CCHI, ALTA) is a plus (Support provided for those seeking DSHS recognition)Education & Professional *Bachelor's degree in Linguistics or Human Resources is preferred (or equivalent experience)Minimum of 2 years of relevant experience in contract administration and interpreter servicesWork Environment & Screening *This is a full-time, on-site position based at our Bellevue, WA corporate officeRemote work is not permittedCandidates must pass a full-panel drug and alcohol screening and a national criminal background checkRegular working hours are Monday-Friday, 8:00 AM to 5:00 PM PST****up to $25 per hour, depending on qualifications and relevant experienceFull benefits package is available, including medical insurance

Created: 2025-06-09