Catering & Events Director - Crown Block Dallas

OVERVIEWCrown Block is Dallas's premier fine dining destination. This highly anticipated restaurant is in partnership with celebrated James Beard Award nominated hospitality industry veterans and husband-wife business partners, Elizabeth Blau and Chef Kim Canteenwalla of Las Vegas based Blau + Associates.Crown Block offers a culinary experience to surpass that of the typical steakhouse, complemented by an approachable, stylish environment in celebration of all things grilled, seared and roasted. A fine balance between steak, seafood and plant-based cuisine, featuring ingredients from regional farms, ranches and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Crown Block will also feature a sushi and chilled seafood display as well as a dessert bar with pastry chefs in action. Crown Block's beverage program features a substantial wine list, in addition to a carefully curated cocktail program.DESCRIPTIONThe Catering & Events Director will work closely with the Culinary and Operations teams to provide a preeminent level of guest experience, with both internal and external customers to explain, negotiate, sell and oversee event services. The position will contribute to the profitability by supporting all revenue-driving areas of the business from catering, banquets, large restaurant party bookings, along with refinement of sales and cost-controls. This role requires understanding of effective marketing campaigns to increase sales, launching promotions, and networking with the ultimate goal of driving sales and building long-term, value-based guest relationships and repeat clients.OBJECTIVEGenerate new leads and business opportunities, identify and contact decision-makers, screen potential prospects, select the deals in line with strategies, and manage revenue pipeline process.Provide timely, accurate and seamless communication for all internal, external, in-person and virtual inquiries.Negotiate, prepare and write event contracts and enter contact information into the catering platformCoordinate and oversee both internal and external events from inquiry through executionGenerates effective client and customer rapportExecute strategic sales plans and forecasts to achieve annual sales and revenue targetsSupport pricing with business value analysisCreate service standards and training guidelines for catering managers and event staffEvaluates communication flow for customer, ease and effectiveness of catering communicationLead the training and development efforts of the banquet manager and event staff in service techniques, menu presentation, polices, procedures, as well as culinary planning and labor scheduling toolsStrategic involvement in daily operations to ensure the successful implementation of the business planDrive area sales and profit plans to budget by utilizing exemplary leadership, organizational plans, guest focus and execution of operational strategiesKnow and manage the business by utilizing sales reports and developing specific action plans directly related to business development and growthReview, analyze and react to performance metrics and data received from various financial and payroll reporting systems. Take effective action to control costs without sacrificing quality and service. This includes daily review of the revenue and payroll reports.Participates in P&L meetings, supplying all info regarding catering/banquet business; contributes to budget discussions for the designated units.Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws: Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsOversee weekly schedules to ensure proper staffing at all eventsCreate decks, taking part in menu development and engineering for food and beverageWork closely with the Marketing team to create, recommend, and lead the overall special event calendar. Develops promotions to grow special event business and work with marketing to design collateral as needed.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position is required to complete a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the business:Work towards property goals and objectives in conjunction with offsite corporate team.Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff.Exhibit leader qualities and functions, as determined by corporate team, to all employees.Additional duties as necessary and assigned.QUALIFICATION STANDARDSA minimum of 7 years of previous food and beverage management and supervisory experience, preferably working in the catering and banquets departmentHave strong leadership abilities, sound judgment, and knowledge of operationsExtensive food & beverage experience and knowledge. Keep current on food & event trends.Experience in fast paced high volume atmosphereExceptional organizational, verbal and written communication skillsExcellent customer service skills and experience with managing a VIP clienteleAbility to effectively interact with a diverse population of Associates, Management and GuestsAbility to multi-task, work under pressure within a well integrated team environmentAble to consistently maintain a professional and respectful demeanorStrong attention to detailExperience in training and mentoring of staff, knowledge of inventory management, previous scheduling experienceAbility to read, write & speak fluent EnglishStrong computer skills are necessary to handle generating reportsProficient in Microsoft Office. Knowledge of banquet platforms and POS.Flexible scheduleProfessional appearance and demeanorBachelor's degree, Associate's degree in F&B or Culinary Arts and/or related supervisor experience preferredMust be able to work nights, weekends and holidays as neededMust maintain the mental and physical stamina to work extendedAdhere and enforce all Company standards and policies regarding Code of ConductCOMPENSATION BENEFITSSales CommissionCompetitive CompensationAnnual Bonus based on transparent, performance dependent standardsEligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hireComprehensive dental and vision insurancePaid Time OffPromotional OpportunitiesFree Shift MealFree ParkingJob Type: Full-timePay: $55,000.00 - $70,000.00 per yearBenefits:Dental insuranceEmployee discountHealth insuranceVision insuranceSchedule:10 hour shiftDay shiftEvening shiftMonday to FridayWeekends as neededAbility to Commute:Dallas, TX 75207 (Required)Ability to Relocate:Dallas, TX 75207: Relocate before starting work (Required)Work Location: In person

Created: 2025-06-14