Program Manager

Program Manager - SSPP (Self Service Product Platforms)Location: Greenwood Village, CO (4 days onsite per week, one day remote)Type: W2 Long-Term Contract with Potential for Full-Time ConversionRate: $60-$65/hourWe are seeking a seasoned Program Manager to lead complex, cross-functional initiatives within the Self Service Product Platforms (SSPP) organization at our Fortune 500 client, Charter (aka Spectrum). This role is focused on delivering high-impact B2B and B2C customer-facing applications, managing the full software development lifecycle, and coordinating across diverse stakeholder groups including Product, Engineering, QA, Business, and Offshore teams.Key Responsibilities:Program & Project Leadership:- Drive end-to-end program execution across multiple concurrent initiatives.- Define scope, establish timelines, manage risks, and ensure successful delivery of customer-facing applications.Cross-Functional Coordination:- Collaborate with Product Managers, Technical Leads, QA, and Business stakeholders to align priorities, manage dependencies, and ensure transparency across the program lifecycle.Lifecycle Management:- Oversee the full stack software development lifecycle"”from planning and design through development, testing, deployment, and post-launch support.Stakeholder Communication:- Provide clear, concise, and timely updates to leadership and stakeholders.- Facilitate alignment meetings, status reviews, and executive reporting.Issue & Risk Management:- Proactively identify and resolve program-level risks and impediments.- Drive resolution through collaboration and escalation as needed.Tooling & Reporting:- Utilize Jira and other project management tools to track progress, manage backlogs, and report on key delivery metrics.Preferred Qualifications:- 7+ years of experience in Program or Project Management within a technology organization.- Proven track record managing large-scale, customer-facing applications (B2B and/or B2C).- Strong understanding of Agile methodologies and experience working in Agile environments.- Experience managing cross-functional teams, including offshore resources.- Excellent communication, organizational, and leadership skills.- Familiarity with Jira and Agile reporting tools.- Scrum Master or SAFe certification is a plus, but not required.Location Requirements:Onsite presence required four days a week, one day remote. Compensation:$60-$65/hour (W2)Long-term contract with potential for full-time conversion

Created: 2025-06-14