Customer Insights Analyst

Our gaming, media or consumer technology client is seeking a Senior Consumer Insights Analyst to join their growing Publishing Insights Team. Job ** Senior Insights Analyst, Publishing Los Angeles, CA (Hybrid)Employment *** Full-timeAbout the RoleAs a Sr Insights Analyst on the Publishing team, you will play a critical role in shaping global publishing strategy through data-driven insights. You will partner closely with product managers and cross-functional teams to uncover opportunities, define KPIs, and drive strategic decisions that enhance player and fan experiences across a global esports portfolio.Key ResponsibilitiesCollaborate with product managers to identify strategic growth opportunities for global esports.Define and implement KPIs for international leagues to support regional optimization.Translate complex business challenges into structured, data-informed solutions.Develop new metrics and analytical models to understand global gaming audiences and inform product strategy.Build dashboards, data pipelines, and experiments to analyze player behavior and league performance.Design and execute A/B tests and causal inference studies to evaluate product impact.Align with Insights and product teams to support strategic initiatives and enhance data capabilities.Minimum Qualifications7+ years of experience in analytics, data science, product strategy, or a related field within gaming, media, or consumer technology.Proven experience analyzing large datasets and synthesizing actionable insights.Strong background in business or product strategy development.Advanced proficiency in SQL or Python (daily use expected).Skilled in data analysis and spreadsheet tools (Excel or Google Sheets).Excellent communication and stakeholder management skills.Preferred QualificationsExperience with Databricks and Tableau.Familiarity with data pipeline tools such as dbt (Data Build Tool) and JinjaProven ability to work with senior executives and cross-functional product teams.

Created: 2025-06-17