Senior Director, Ecommerce

Job Title: Senior Director, eCommerceReports To: Vice President, Brand StrategyOverviewThe Senior Director of eCommerce will lead Excelligence's enterprise-wide digital commerce strategy and execution across brands including Really Good Stuff, Discount School Supply, and Colorations. This role is responsible for optimizing DTC site experience, driving sales performance, and aligning online merchandising with brand and promotional strategy.Key ResponsibilitieseCommerce StrategyDefine and execute eCommerce strategy aligned with brand, revenue, and omnichannel goals.Manage eCommerce P&L and go-to-market planning.Champion customer experience and commercial performance across all platforms.Maximize visibility and profitability across digital channels.Site OptimizationLead site management across UX, structure, performance, and checkout flow.Drive continuous enhancements in collaboration with IT, merchandising, and analytics.Implement personalization and A/B testing strategies.Digital Merchandising & PromotionsDevelop digital merchandising tactics to increase AOV and LTV.Plan and execute seasonal and evergreen promotional campaigns.Apply customer segmentation to deliver tailored online merchandising.Cross-Functional LeadershipPartner with Brand, Digital Marketing, Creative, and Analytics teams.Lead major eCommerce initiatives including site features, catalog integration, personalization, and remarketing tools.Analytics & PerformanceManage dashboards and KPIs to track conversion, promotion, and sales metrics.Conduct analysis on churn, basket trends, pricing, and promo performance to guide strategy.QualificationsBachelor's in Business, Marketing, or related field; MBA preferred.8-10+ years in eCommerce roles within DTC and multi-brand retail environments.Expertise in eCommerce platforms, merchandising, and performance marketing.Experience with Amazon, In-Network, Drop Ship, and SAP Hybris preferred.Proficient in analytics tools, Excel, and data visualization.Skills & CompetenciesStrategic and hands-on leader with strong project management skills.Deep understanding of SEO, SEM, CRO, and CRM strategies.Effective communicator and influencer across all organizational levels.Preferred AttributesBackground in educational products and customer segments from Early Learning to K-12.Passion for innovation and digital optimization.Entrepreneurial mindset with focus on testing, learning, and scaling.Equal Employment Opportunity (EEO)Excelligence is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to fostering an inclusive environment where diversity thrives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status in accordance with applicable laws.

Created: 2025-06-17