Manager/Lead, Business Transformation

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.Due to tremendous growth, we are seeking a meticulously detailed individual, who is technically astute but also has a mastery of both communication and people skills to develop key strategic partnerships, while continuously driving improvement in measurable financial/business metrics. This individual will deliver key process, IT and change management type of initiatives, from process re-engineering, vendor selection, data migration, process modeling, and system implementations, preferably in a SaaS or high growth environment. They will also lead and manage on time and on budget delivery of projects. This individual will champion project management best practices across the organization and drive the implementation of projects while working alongside talented, intelligent, driven and innovative individuals in a growing and entrepreneurial environment. In This Role, You Will:Manage process redesign and change management projects for our internal project portfolio across our business applicationsPrepare project plans/status reports and track progress on the projectsDocument current business process flows and problem statementsFacilitate cross functional/interdepartmental requirements gathering and solution designContribute by being a strategic advisor on projects and understanding industry best practicesCoordinate and manage application support with vendors and external consultantsHeres What You Need:A Professional with bachelor's degree in Systems/Finance/Business and 6-10+ years relevant work experienceExperienced and proficient in process documentation and requirements gatheringHighly motivated, results oriented, able to perform independently and effectively, with the ability to drive continuous improvement.Detail oriented with understanding of the "big picture"Excellent communication skills (verbal and written)Strong interpersonal and organizational skills and able to work well with high performance teamsSelf-starter, action oriented with strong recognition of scheduleAbility to comfortably work in an intensely deadline-oriented environmentExperience in Application software Implementation and Project ManagementExperience with Salesforce CPQ and Oracle Financials desiredExperience with SDLC, PMI and/or Agile MethodologyUnderstanding of On premise/Cloud/SAAS SystemsPMP certification desirable but not required

Created: 2025-06-17