Business and Program Operations Manager

THIS IS A HYBRID POSITION IN SAN FRANCISCOJob ID#:36987Title: Business and Program Operations ManagerDuration: 11+ monthsStart Date: ASAPLocation: San Francisco, CA - hybrid 1-2x per week W2/C2C: W2 OnlyJob Description: The Business and Program Operations role is for someone with critical thinking, exceptional communication skills and ability to work with senior leadership and cross functional teams.? We are looking for someone with a talent for data-driven insights, fresh ideas, is intellectually curious and has a focus on proactive strategy and planning. What you'll do  As a key member of the team, and the key partner to the leader of the Design & 3D categories, you will be responsible for driving critical initiatives to achieve business impact and support the growth of the Design & 3D categories .Your specific responsibilities will include:Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights.Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams.Challenging the status quo, exploring new and innovative ways to operate, identify areas for improvement, and spearhead essential changes to optimize processes.Monitoring overall business health through structured processes, including SLC, QBRs, OKR reviews, and release impact reviewsDriving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams.Overseeing budget management and financial forecasting to ensure alignment with organizational goalsMonitoring overall business health through structured processes including QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad Meetings, and other cadences through streamlining workflows to ensure processes are efficient and effective.Leading Strategic Planning process across the Design & 3D categories, including collaboration with PMM, PM, and other stakeholders.Create regular communications to senior leadership and cross-functional collaborators through a variety of mediums. What you need to succeed3-5 years of experience in strategy, operations, or consulting in SaaS or digital environmentsPreferably hold an MBA and a BS or equivalent experienceA consistent track record of creatively solving complex business problems in a fast-paced environmentAbility to lead complex initiatives and deliver measurable outcomesStrong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiencesFlexibility to pivot and address ad hoc requests or shifting prioritiesHigh emotional intelligence, personal accountability and collaboration skills to influence and impact all levelsStrong analytical, problem-solving and project management skillsAbility to work under pressure and meet deadlines, while managing ambiguity and uncertaintyStorytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channelsDeWinter Group and Maris Consulting  is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.

Created: 2025-06-19