Member Services Coordinator / Concierge

Member Services CoordinatorLocation: Okeechobee, FL (On-Site | Housing Provided)Employer: Quail Creek Sporting RanchType:Full-Time | Salary: $55,000-$65,000 + Bonus Opportunities + On-Site Housing + Relocation AssistanceJoin the premier luxury sporting experience in Florida.Quail Creek Sporting Ranch, a world-class private membership ranch spanning 4,000 pristine acres in Okeechobee, Florida, is hiring a full-timeMember Services Coordinator. This is more than a concierge position "” it's a chance to shape the member experience at one of the nation's most exclusive outdoor sporting clubs.Whether assisting with upland hunts, coordinating spa treatments, or planning curated itineraries that span private dining to precision shooting events, your role is at the heart of delivering personalized, five-star hospitality to discerning members and their guests.What You'll DoServe as the primary liaison and concierge for private club members, anticipating and fulfilling needs with precision and discretion.Build meaningful relationships with members to tailor their experiences around their preferences and lifestyle.Coordinate accommodations, dining, hunting, fishing, shooting, and specialty amenities across departments.Handle special requests (e.g., private travel, off-site recommendations, VIP arrangements) with professionalism.Support the execution of member events, family gatherings, and corporate retreats with white-glove oversight.Manage CRM data, member communications, surveys, and experience feedback loops to drive satisfaction and retention.What We're Looking For3-5+ years in luxury hospitality, private clubs, resorts, or high-end guest service environments.Superior communication skills and a warm, professional demeanor.Unshakeable discretion, grace under pressure, and the ability to handle high-profile clientele with ease.Highly organized and flexible with availability for some nights, weekends, and in-season peaks.Familiarity with hospitality software (CRM, booking tools, itinerary planning systems) is a plus.Compensation & BenefitsSalary: $45,000-$55,000, commensurate with experience.Private on-site housing included "” a significant lifestyle and financial benefit.Relocation assistance provided for out-of-area hires.Full access to Quail Creek amenities, uniform program, and supportive team culture.Why Quail Creek Sporting Ranch?You'll be joining a forward-thinking, values-driven team led by innovators in the outdoor recreation and hospitality space. From sporting clays and big-game hunting to elevated culinary experiences and private lodge stays, we deliver excellence in every detail "” and we're growing.We're looking for someone who doesn't just manage the member experience but elevates it. If you thrive in an environment where precision, warmth, and passion meet "” and where no two days are the same "” we want to hear from you.Apply today to start your next chapter at Quail Creek Sporting Ranch "” where tradition meets innovation, and service is an art form.

Created: 2025-06-23