Operations Manager

Who We AreAt LX Pantos America, we're all about making logistics simple and reliable. We help move goods across the globe "” whether it's shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.With offices and operations around the world, we're growing fast "” and we're looking for great people to grow with us. At LX Pantos America, you'll find a team that's supportive, hard-working, and always up for a challenge. If you're someone who's ready to learn, contribute, and be part of something bigger, we'd love to have you on board.Role OverviewThe Operations Manager oversees day-to-day warehouse and distribution center operations to ensure efficient, safe, and high-quality performance. This includes managing inventory, shipping and receiving, employee supervision, safety programs, and vendor relationships. The role also involves maintaining compliance with procedures and regulations, handling customer and HQ reporting, and driving continuous improvement through KPIs and SOPs. Ideal candidates will have strong leadership skills, warehouse operations experience, and the ability to work in a fast-paced, team-oriented environment.Key ResponsibilitiesBasic knowledge of ISO tank operation with Hazmat materialBasic knowledge of Inland container yard operationOverall control of plans, organizes, directs and controls all general operations within the warehouse.Responsible for achieving Key Performance Indicators (KPI) metrics.Manages customer/vendor relations.Responsible for managing the operation System with up to date information.Reports daily operational issue/topics to the HQ Maintains and improve the Standard Operating Procedures (SOP)Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.Responsible to create any report/countermeasure required by customer due to accident or damage of the customer's product.Responsible for determining staffing with the equipment needs as volume and projects dictate.Responsible for DC security and safety programs.Manages all aspects of employee relations, including performance reviews, disciplinary issues, and oversee that supervisors are conducting periodic reviews for their reports.Responsible for handling special projects requested from HQ or the customer.Maintain physical facility and ensure clean working environment.Keeps correct equipment capacity for effective cost-efficient warehouse results.Directs Maintenance and PM programs for lift truck fleet.Incorporates and manages all Safety programs and reportingManages all supply vendors and purchasing to create reportsManages all aspects of the distribution operations for the designated shift.Knowledge of all operating systems pertaining to the work area.Update/checking the daily/weekly/monthly product movement including the report to HQManage the any return or damaged parts, with any related reportsObligation to finalize the monthly sales report or number with the customer and suppliersObligation to send the final sales report or number to HQ in NJ for invoicing to the customer.Education & Experience RequirementsKorean/English Bilingual is a plusMinimum 3-4 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.BS/BA Degree requiredProven success in maintaining quality, service, and client relationships in a high-paced setting.Experience working in team oriented, multi-shift environment.Proven competencies in MS Excel, Word, and Outlook.Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building are preferred.Skill RequirementsSkill in interpersonal communication.Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.Clamp-certified (Preferred).Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays

Created: 2025-06-29