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Documentation Specialist

Pacer Group - Phoenix, AZ

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Job Description

Job ***** Process Documentation Specialist/Document Writer***** 5+ Months (Possible Extension/Conversion)***** Phoenix, Arizona, 85027***** Four days in the office is required***** 6:00am to 2:30pmJob summary:Seeking a highly detail-oriented and organized Process Documentation Specialist to join our team. In this role, you will be responsible for, analyzing, and documenting internal processes, (using Microsoft Word).Your work will ensure clarity & consistency, enabling efficient onboarding, training, compliance, and continuous improvement.This is a fantastic opportunity for someone who thrives on bringing order to complexity and has a passion for clear, concise communication.ResponsibilitiesProcess ***** Work closely with subject matter experts to identify, understand, and accurately document processes.Documentation ***** Develop comprehensive, clear, and user-friendly documentation, including standard operating procedures (SOPs), workflows, process flowcharts, job aids, and reference guides.Analysis & ***** Identify inconsistencies, bottlenecks, and areas for improvement within current processes during documentation. Collaborate with stakeholders to propose and facilitate process enhancements.Maintenance & Version ***** Regularly review and update existing documentation to reflect process changes, system updates, and feedback. Ensure all documentation is current and easily accessible, maintaining strict version control.Must-Haves (Essential Qualifications)Exceptional Written ***** Superior ability to write concise, and grammatically correct English for a diverse audience, translating complex technical or operational concepts into easily understandable language.Analytical ***** Strong analytical and problem-solving skills to dissect complex processes, identify interdependencies, and pinpoint areas for improvement.Attention to ***** Meticulous approach to work, with a keen eye for accuracy, consistency, and completeness in all documentation.Required Skills (Key Abilities & Knowledge):Active ***** Ability to actively listen and understand diverse perspectives and information from various team members.Information ***** Understanding of best practices for organizing information logically and creating intuitive documentation structures.

Created: 2025-07-04

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