Founding Customer Success Manager

Company DescriptionTempai is the real-time AI Copilot for high-stakes sales. Built by Offline Studio and backed by Offline Ventures.Role DescriptionThis is a full-time remote role for a Founding Customer Success Manager. The Founding Customer Success Manager will be responsible for managing customer relationships, ensuring customer satisfaction and retention, and building strong relationships with clients. Daily tasks will include conducting regular check-ins with customers, addressing their needs, and providing exceptional customer service. The role also involves using analytical skills to gain insights into customer behavior and improving overall customer experience.QualificationsStrong Customer Satisfaction and Customer Service skillsProficiency in Analytical Skills and Customer Retention strategiesExcellent Relationship Building skillsEffective communication and interpersonal skillsAbility to work independently and in a remote environmentExperience with CRM software and customer success toolsBachelors degree in Business, Marketing, Communications, or related field

Created: 2025-07-04