Customer Service Representative

Company DescriptionFourWebGroup is a full-service media agency focusing on creation to deployment. Role DescriptionThis is a full-time on-site role located in Wayne, NJ for a Customer Service Representative at FourWebGroup. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service tasks, and enhancing the overall customer experience.Skills- Experience with SproutSocial is a plus- Experience with Outlook is a plus QualificationsCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Service skillsExperience in improving Customer ExperienceStrong communication and interpersonal skillsProblem-solving abilities and attention to detailAbility to work effectively in a teamPrevious experience in a customer-facing role is a plusHigh school diploma or equivalent required

Created: 2025-07-04