Administrative Support Specialist

About UsWe are a small, tight-knit consulting firm that has been serving enterprise clients for over 20 years. Our team is passionate about delivering customer-first solutions while fostering a collaborative and supportive work environment. We are committed to stable, sustainable growth, and many of our team members have been with us long-term, reflecting the strong culture and dedication we uphold.Our employees love what they do, and we invest in a workplace where talent thrives, contributions are valued, and careers flourish.Why Join Us?Work-life ***** A company culture that prioritizes work-life balance for all employeesGreat pay & ***** Competitive compensation for top talent. We offer health insurance, retirement plans – with employer matching, and paid time off.Supportive ***** Work with a team that values collaboration, mentoring, and continuous learningGrowth ***** Opportunities for professional growth and development.About the RoleWe are seeking a highly organized and professional Administrative Support Specialist to join our dynamic IT team. This role is ideal for someone who thrives in a fast-paced environment, is committed to providing excellent service to both internal and external stakeholders and is skilled at managing multiple tasks with accuracy and efficiency.Key ResponsibilitiesAnswer incoming calls and route them appropriately, maintaining a professional and customer-focused toneManage complex scheduling and calendar coordination for meetings, appointments, and team activitiesEnter, track, and manage data in spreadsheets, databases, or CRMsCompile and summarize data for internal reportsAssist with tracking project tasks, deliverables, and deadlines; follow up with stakeholders as neededAssist in planning and coordinating internal and external IT events, including vendor interactions and logistical supportExperience proofreading and editing business documentsSupport the team with additional administrative tasks as neededRequired Qualifications2+ years of experience in an administrative, office coordinator, or similar support rolePrior experience managing calendars, scheduling meetings, and coordinating events, ideally within an IT or technology organizationPrior experience coordinating with vendors or service providersExcellent verbal and written communication skillsStrong organizational abilities, attention to detail, and the ability to manage multiple priorities in a deadline-driven environmentAdvanced Excel skills, including formulas and data analysis; and strong proficiency in Outlook for professional communicationCustomer service mindset with a professional phone presencePreferred QualificationsExperience with CRM tools or databasesExperience supporting sales teams or working with quotes/proposalsFamiliarity with ConnectWiseExperience supporting IT teams or technical staff

Created: 2025-07-04