Customer Service Representative

An outstanding opportunity to join a premier aerospace manufacturing company in Northern Orange County. We are seeking candidates with prior experience in aerospace and manufacturing environments to join our team as Customer Service Representative.Job ***** Customer Service functions including customer assistance, order processing, first article approval follow-up, contacting existing and new customers.Enter sales orders, quotations, rejection orders, and create job travelers accurately.Monitor progress of customer orders by working with production to ensure manufacturing schedules align with customer promise dates.Communicating product delays with customer and updating relevant data/paperwork to match new dates.Handle customer concerns/inquiries in a professional, courteous and timely manner.Communicate with the sales people on a regular basis regarding activities within their respective accounts.Effectively communicate details of customer orders to various internal teams to ensure all requirements are met.Monday- Friday 8am-5pm, Full benefitsAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Created: 2025-07-04