Open Enrollment Services Representative

Join a dynamic team as an Open Enrollment Services Representative in Weston FL, where you will play a vital role in enhancing employee experiences through exceptional customer service. This opportunity allows you to work with a leading provider of cloud-based payroll and benefits solutions, known for its innovative technology and commitment to employee engagement.Open Enrollment Services Representative 8:15am -5:30pm Monday through Friday (Hybrid 3 days in Office)Training- 9:30am to 6:30pm (2 to 3 weeks)Pay ***** $20 to $23 Per HourContract ***** Through February 2026**Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction.Work in a call center environment.Serve as the first point-of-contact for employees, addressing inquiries related to payroll and benefits enrollment.Learn and navigate Payroll and Benefits systems to effectively respond to end-user needs.Utilize various platforms including phone, email, and CRM systems to provide stellar support.Analyze issues to determine root causes and generate effective solutions.1-3 years of customer service experience in a professional setting.Strong verbal and written communication skills with the ability to convey information effectively.Proven ability to manage customer expectations and handle sensitive situations professionally.Effective collaboration and time management skills in a fast-paced environment.***No planned time off for duration of the contractMinimum at home internet speed of 100 MBPS Download and 20 MBPS UploadLaptop must be hard-wired to Modem via Ethernet Cable (equipment is provided)

Created: 2025-07-04