Cybersecurity/IT Support Specialist
DropUp® - Dallas, TX
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Cybersecurity/IT Support Specialist | Join a Leader in U.S. ManufacturingAre you ready to level up your IT career while helping protect critical systems at a powerhouse in U.S. manufacturing? A well-established and highly respected manufacturer with over 60 years of success has created a brand-new hybrid role blending IT support and cybersecurity—and they’re looking for someone ready to make an impact.This is more than a helpdesk job—it’s your chance to be at the front lines of digital security while providing hands-on tech support that keeps operations running smoothly. You’ll work closely with the IT Director to drive real security improvements and protect infrastructure across the entire organization.? What You’ll **Troubleshoot and resolve hardware, software, network, and security issues across the companyInstall, configure, and maintain systems with cybersecurity best practices in mindMonitor systems for threats, analyze vulnerabilities, and implement security patches and updatesManage user accounts, MFA, and access permissions in environments like Active Directory and Office 365Create and maintain IT and security documentation, including incident response plans and troubleshooting guidesEducate users on secure computing and support onboarding/offboarding processesAssist with incident response, internal moves, asset tracking, and day-to-day support needsHelp shape long-term cybersecurity strategy alongside the IT Director✅ What You *Associate’s or Bachelor’s degree in IT, Cybersecurity, or a related field (or equivalent experience)1–3 years of experience in IT support or cybersecurityExperience with Windows OS, Active Directory, and Office 365Understanding of threat detection, firewalls, VPNs, and patch managementStrong troubleshooting skills across hardware, software, and security-related systemsAbility to work independently, manage multiple tasks, and communicate clearlyA passion for supporting users and securing systemsBonus Points * CompTIA A+, Security+, CEH, or Microsoft certifications? Location & *Full-time, on-site at a secure U.S.-based facilityMust be a U.S. Citizen or Legal Permanent ResidentMust be able to lift up to 40 lbs and be available for off-hours support as needed? Compensation & *Temp-to-perm positionHourly ** $28.85 – $31.25, commensurate with experienceBenefits become available upon permanent hire? Why This Role *****Be the first hire in a newly created, security-focused roleWork for a company with strong employee tenure and real career advancementEnjoy the stability of a legacy manufacturer with a forward-thinking tech approachGain hands-on experience in both IT support and cybersecurity—a high-value combination for future growthReady to take the lead in shaping the future of IT security at a company that truly values its people? Let’s talk!
Created: 2025-07-04