Senior Vice President & Chief Nursing Officer

Job summaryLeads all nursing operations from a clinical and financial perspective including budgeting, nursing practice, NHPPD and Quality. Departments of Respiratory Therapy, Professional Excellence, Patient Safety, Manager Clinical Equity, Quality, Regulatory, Infection Control and Pharmacy report to this role., The Senior Vice President of Patient Care Services and Chief Nursing Officer, leads the professional practice of the aforementioned areas of practice and all nursing staff by fostering a culture that attracts and retains the best clinical talent. Responsible for strategic staffing, recruitment and retention planning for nursing. Oversees the design and implementation of nursings clinical program/model of care design. Oversees clinical education planning and implementation for nursing and other clinical departments as needed. Oversees and is responsible for regulatory standards and nursing policies and procedures. Serves as a member of the senior leadership team. Directs, plans, implements, controls, and evaluates all nursing programs and clinical departments. Works very closely with the CMO and Service Line leaders to achieve the aforementioned goals. Role models and educate others on a just culture workplace.Essential functionsServes as an advocate for patient service requirementsBy establishing personal rapport with residents, potential and actual patients, and other persons in a position to understand service requirementsBy establishing objectives for the delivery of the highest quality of care and setting up the organizational strategy and structure for achieving that goalBy motivating nursing and clinical staff to excel in delivering care that is highly satisfactory to the patient.By achieving Press Ganey customer satisfaction scores for Nursing and Clinical Services at the 90th percentile or better.Identifies the appropriate benchmarks and aspires to achieve the 90th percentile for Nurse Sensitive Indicators.Leads clinical staffBy collaborating with the CMO and other leaders in developing, implementing, reviewing, revising and monitoring nursing, therapy and clinical performance of activities system-wideProvides leadership to successfully implement “multiple” large scale strategic initiatives by providing clarity, establishing priorities, and engaging colleagues and associates in achieving outcomesPromotes and support Nurse Leadership development which includes nursing leadership development and fellowship opportunities.Supports and promotes clinical nurse certifications such as CRRN or other appropriate advanced certifications.Ensure that standards of patient care and practice are state of the art By developing guidelines that are consistent with current research findings of nationally recognized professional by standards and regulatory requirementsWorks closely with Good Shepherd Learns and Creates to identify and create non-mandatory nursing educational opportunities.Overseeing leaders and staff to ensure that competencies are reflective of the current needs of patient/resident populationsProvide internal consulting, education, networking, and benchmark opportunities for local system executive team members and the Nursing Staff in an effort to transform care delivery across the corporate entitiesMonitoring quality indicators and ensuring local and national benchmarksCommunity benefitBy participating on behalf of the Good Shepherd Rehabilitation Network in setting the direction for health care in the future through leadership roles in national, clinical, and advocacy arenas.Mitigating Health Equity Disparities and serving the needs of the community based on the Community Needs AssessmentManage Fiscal OperationsBy establishing and achieving targeted revenuesBy having responsibility for budget preparations for nursing and aforementioned departments (i.e. FTEs)Monitors monthly departmental spend and analyzes variances, initiating corrective actions as identified.By determining and maintaining the budgeted nursing hours per patient dayMaintains the stability and reputation of all programsSupporting the Joint Commission, CARF, and State Licensing and Accreditation processes for all inpatient and outpatient areasBy developing, interpreting, and enforcing hospital policy and applicable regulations and standards.Promotes recruitment & retention of staffBy collaborating with Human Resources to develop, implement and evaluate programs for clinical staff members and to promote education, advancement, and recognition of staffIn collaboration with other Leadership, identifies and puts in-place programs to address and reduce burnout among nursing and other clinical staff.Identifies new technologies that can assist with nursing services.Educates staffBy planning and providing an orientation program for new employees and those transferred from one specialty to another, as well as educational programs and training related to new procedures and equipment for all inpatient staff.Support the professional schools for nursing and allied health servicesBy appointing an advisor to educators using hospital(s) facilitiesBy developing relationships with local schools of nursing and other allied health/clinical programs.Maintains professional and technical knowledgeBy attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.Promotes & maintains a collaborative and positive work environment By fostering a spirit of interdisciplinary cooperation among nursing/clinical services, support and ancillary services, medical staff and administrationBy maintaining collaboration between entity and parentBy role modeling the same and setting expectations for others.In collaboration with the CMO and the clinical teams, the SVP and CNO executes and delivers outcomes consistent with goals for Clinical Excellence that improve patient safety and quality across the system.This includes a focus on the critical CMS indicators and other nurse-sensitive indicators.Promotes and supports the nursing staff as key members of the multidisciplinary teamComplies with federal, state, and local requirementsBy studying existing and new legislationBy anticipating future legislationBy enforcing adherence to requirementsBy advising the Senior Leadership Team on needed actions.Participates with organizational leaders in the development of the inpatient performance improvement planBy ensuring the plan’s effectiveness in measuring, assessing, and improving the quality of care delivered to patients.Develops objectives for and monitors performance of clinical care, patient/resident satisfaction, employee performance and managerial developmentBy seeking input from residents, patients and staff and responding to needsBy recruiting, selecting, orienting, and training employeesBy maintaining a safe, secure, and legal work environmentBy determining core staffing requirements for departmentsBy fostering a just culture for error reduction and patient safetyBy planning, monitoring and appraising job resultsBy providing educational & developmental opportunities for staffBy appropriately delegating & mentoring direct reports.Participates in the design, approval and review of the organization’s vision, mission and strategic planBy acting as the voice for patient care.Lead the clinical collaborative in the clinical information system design and implementationBy implementing process to successfully deploy the clinical information technology.Further, drive improvements based on the new system that meet the needs and requirements of the patients served.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EducationBachelors Degree in Nursing requiredMasters Degree in Nursing or other Health Care program requiredWork Experience7+ years of leadership experience in an acute care environment that has exemplified the highest standards of patient care requiredSuccessful track record of recruitment and retention of patient care team members required3-5+ years experience in a rehabilitation focused organization or department with significant scope and complexity of care preferredLicenses / CertificationsRegistered Nurse license requiredBasic Life Support / CPR, as a healthcare provider, per the American Heart Association requiredCertified NEA-BC or CENP required at time of hire or within 2 years of employment

Created: 2025-07-05