Manager of Transition Operations

Overview:Best Version Media was founded in 2007 and now serves over 1,300 communities across the U.S. and Canada. We connect local businesses to customers with a suite of innovative print and digital solutions. Our print magazines, powered by our advertisers and readers, are tailored to the communities we serve by showcasing local families, nonprofits, events, and more. Our digital advertising works with our print campaigns to build brand awareness and help businesses expand their online reach with local customers. We also offer convenient tools to help businesses manage their online presence and enhance searchability.Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. We value family, teamwork, and an open exchange of ideas as we strive to become the best versions of ourselves. Our award-winning culture has been recognized countless times by organizations like Fortune, Glassdoor, Great Place to Work, and more.Are you a powerhouse of strategy, organization, and execution? Ready to drive outcomes, reduce churn, and foster transitions? We’re looking for an operationally excellent leader to take charge of Publisher transitions and lead our Flip Program—a developmental track for future sales leaders.In this high-impact role, you’ll ensure seamless transitions, healthy territories, and strong performance across the field, while mentoring a small but mighty team and partnering with cross-functional leaders. They’ll be the go-to expert for ensuring sales territories stay healthy, magazines stay supported, and talent pipelines are producing results.Responsibilities:Lead the Publisher transition process by managing shifting responsibilities, coordinating communication, and securing long-term replacements.Own and optimize the Flip Program, ensuring that training, territory handoffs, and performance tracking are seamless and well-documented.Identify early signs of performance concerns and collaborate with Sales Leadership to implement improvement plans and preventative measures.Establish and refine systems and standards that improve field transitions, Flip Program accountability, and internal project execution.Track, analyze, and report on Publisher churn, transition outcomes, and Flip Program success across all regions.Mentor and manage a high-performing team, driving both strategic initiatives and day-to-day execution.Skills and Requirements:5–10+ years in operations, program management, or sales supportHighly organized with demonstrated success in tracking performance, improving processes, and ensuring accountabilityExperienced manager with a blend of strategic vision and executional gritWhat will make you stand out:Analytical thinker with experience turning data into decisionsComfortable operating in ambiguity, owning outcomes, and building new systems when neededProven ability to lead cross-functional work and communicate clearly at all levelsIf youre energized by driving results, building systems, and supporting a high-performing salesforce, we’d love to connect.Best Version Media participates in the E-Verify Employment Verification Program.

Created: 2025-07-05