House Manager

OverviewOrganization and Planning: Keep everything in the house well-organized. Schedule repairs, manage staff, plan events, and ensure every part of the house runs smoothly.Communication Skills: Be a great listener and talker. A HM should understand what the couple needs and explain things clearly to them and the house staff.Flexibility and Problem-Solving: Be ready for surprises and solve problems quickly. Sometimes things don’t go as planned, so you need to think fast and fix things.Privacy and Trust: Keep the couple’s private life secret. They must trust you completely with their home and personal information.Proactive Anticipation: Be one step ahead. Understand what needs to be done next without being told. This means "reading the play," or seeing whats likely to happen, and acting on it.ResponsibilitiesProperty Maintenance: Regular upkeep and repairs of the home and other properties, including seasonal adjustments and improvements.Vehicle Maintenance: Oversees the care, maintenance, and scheduling of services for all family vehicles.Staff Management: Hiring, training, and managing household staff such as cleaners, gardeners, and other personnel.Event Planning and Coordination: Organizes family events, parties, or gatherings, managing logistics, catering, and guest arrangements.Financial Oversight: Manages budgets for household expenses, oversees payments for services and staff, and handles bills.Calendar and Schedule Management: Coordinates family schedules, manages sports events, and ensures timely attendance for all members.Grocery and Household Supply Management: Keeps track of and restocks groceries, household supplies, and other essentials.Pet Care: Manages care for pets, veterinary appointments, and grooming.Deep Cleaning and Maintenance: Oversees deep cleaning of the house (to be done by weekly cleaner), including organizing and decluttering various spaces.Laundry Management: Manages all laundry operations, including washing, drying, and organizing clothes.Daily Tidiness and Housekeeping: Ensures daily cleaning tasks like making beds, doing dishes, and tidying rooms are completed.Meal Preparation: Handles grocery shopping, meal prep, and kitchen organization.Administrative Tasks: Manages mail, scans important documents, and handles other administrative duties.Errand Running: Performs necessary errands such as grocery shopping, visits to the post office, and handling returns.Kids Schedules and Needs: Manages kids’ schedules, prepares snacks and lunches, ensuring all their daily needs are met. QualificationsProven experience in estate or household management, including oversight of multiple propertiesBackground in staff supervision, hiring, and vendor coordinationStrong administrative and organizational skillsPrior experience managing household budgets and handling expense reportingEvent planning and hospitality experience (private events, holidays, hosting)Knowledge of home systems and property maintenance (HVAC, landscaping, security, etc.)Familiarity with luxury household standards and service expectationsHigh level of discretion, trustworthiness, and respect for privacy Valid drivers license and clean driving record; comfortable managing and maintaining vehiclesComfortable preparing meals, organizing groceries, and maintaining kitchen cleanlinessSkilled at managing laundry, household tidiness, and wardrobe organizationAbility to oversee deep cleaning schedules and ensure cleanliness standards are metOrganized in managing closets, pantries, garage, attic, and seasonal rotationsCompetent with tech tools for document scanning, digital file organization, and household system trackingComfortable using shared platforms for inventory, budgeting, and communicationFamiliar with smart home devices and willing to coordinate with tech vendors if needed

Created: 2025-07-05