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Drive Ops Coordinator

Insight Global - Santa Clara, CA

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Job Description

Drive Ops Coordinator is someone who assists and engages with Drive Ops center and vehicle operations functions. Main responsibilities of a Drive Ops Coordinator include monitoring vehicle operations, engage in daily reporting, mentoring, and training drivers. This person also collaborates with other teams and engage in vehicle operations projects.What you’ll be **Operate Drive Ops check in/out processConduct SSD/ZAM process.Monitor and supervise vehicle fleet using WebFleet platformRespond to AV drive mission test links requestsAssist Drivers, QA, and SW staff with various vehicle operations tasksCoordinate data collection and AV driver schedulingSupervise project progress and work to address operational issues that ariseSupport test track operations and overall management of facility and NCAP equipment.Participate in all vehicle operations meetings.Work to improve and update all Drive Ops processesWork with multi-functional teams to continuously improve methodologies and efficiencies and drive efforts to resolution.Coordinate vehicle service needsIndependently create and update plans that achieve project objectivesInteract with suppliers and vendorsDefine tasks, drive assignments and manage the progressIdentify risks and develop/execute risk management plansRegularly provide leadership team with project status reportsAssist in improving existing models, processes and help feedback to improve infrastructureIdentify/track key milestones, evaluate/obtain/manage resourcesIndependently create and update plans that achieve project objectivesWhat we need to **AA/Bachelor’s degree or 1 to 2 years related experienceExperience with navigation and fleet management platformExperience with vehicle operations and/or vehicle dispatchExperience with Auditing processesStrong time management skills to include follow-up with key project members (Internal/External)Strong communication skills to interact daily with a project teamBasic Computer Skills using Microsoft Office programs (Word, Excel and PowerPoint)Quickly learns and achieves proficiency in new software applications as needed5+ years’ experience in a similar role, preferably within an engineering/logistics/operation environmentKnowledge of project management techniques and toolsStrong organizational skills and the ability to interact effectively with people at all levelsLeadership, facilitation and problem-solving skills are required to be successful in this roleExperience in working with suppliers, vendors and/or customersCapability to quickly learn, understand, communicate, and integrate technical concepts and issuesAbility to travel, as needed

Created: 2025-07-05

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