Network Technician
United Software Group Inc - Philadelphia, PA
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Role: Network TechnicianLocation: Philadelphia, PAInterview: VideoDescription:Maintain network/connectivity/cloud and associated solutionsProvide day-to-day operation support, monitoring, maintenance, updates, triage, and troubleshooting for Enterprise Networking environmentProvide expertise and collaboration on defining enterprise-wide technical design standards for network related technology solutions and propose solutions to leadershipCreate/Maintain/Update enterprise network diagrams and documentationResearch, design, review, test, and implement network related technologies and solutionsEngage in solutions research and deployment, systems standards, internet services, capacity planning, Disaster Recovery, platform upgrades/modernization, and process improvement.Contribute to design of network related solutions and partner with Information Security and Compliance in review of all solutions against corporate security and compliance standards and requirementsDesign, implement, maintain, and support Network Operational monitoring/alerting platform(s) including Business driven dashboards, metrics, and KPI reporting to facilitate clear communication of network related performance across the enterpriseIP Address space designExternal facing infrastructure, fault-tolerance, redundancy, DR, etc.Work with internal departments and clients to determine requirements and then execute/delegate required plans/steps complete implementation.lead efforts with cross-functional teams on enterprise network impacting initiatives and implementationsOversee Network-related projects and initiatives planning and implementationWork with required areas and support staff to facilitate appropriate logistical planning, communication, and execution of network related initiativesCollaborate across business areas to assure compilation of necessary business requirements from stakeholdersReview and assess impact of proposed changes to existing environmentParticipate in implementations and support of all open initiatives and implemented network related technology solutionsProvide Mentorship, Training, VisionProvide technical leadership for network related technologies and solutionsWork with Company leadership to develop medium- and long-term strategies as the company’s goals and needs evolvecollaborate across the organization to perform solution impact assessment and set strategy for efforts with major business impactMaintain strong architectural expertise and knowledge of current and emerging technologies and products, and evaluates for both general and specific usageOverseeing test plans, network/connectivity viability reviews, performance metrics design/implementation, and overall network strategyQualifications:• High level of accuracy and attention to detail• Must be a Team Player, possess high energy level, and be a self-starter• Excellent communication skills• Excellent documentation skills• Advanced problem solving skills• Proven ability to analyze, troubleshoot, and resolve network related issues• Ability to productively work under minimal supervisionEducation and/or Experience, Requirements:• The successful candidate will be a highly motivated, self-starting Information Technology professional with a minimum BS/BA degree or equivalent experience.• Minimum 10 years of progressive experience in developing, implementing, maintaining, troubleshooting, and supporting infrastructureetwork architectures• Advanced knowledge of network operating systems primarily Cisco, Certification preferred (CCNA, CCNP, CCDE, CCIE)• Advanced knowledge of TCP/IP, DNS, DHCP, NTP, VoiP, BGP, EIGRP, communications and routing protocols• Cisco Networking Hardware: Routers, Switches, Firewalls, (Catalyst, 6509-E, Nexus, etc.)• Experience with maintaining detailed network diagrams and technical documentation• experience with network analysis and operational monitoring/alerting tools (wireshark, Solarwinds, etc.)Additional inputs : Routing Protocols & Design• Deep understanding of BGP (eBGP/iBGP): path selection, communities, filtering, route-maps, troubleshooting peering issues.• Proficiency in EIGRP : topology design, summarization, convergence, troubleshooting neighbor relationships and path selection.• Some experience designing and optimizing hybrid routing environments (internal + external connectivity).• Ability to assess and refine route redistribution strategies and route filtering for policy enforcement.Network Design & Architecture• Experience in designing high-availability architectures: redundancy, failover scenarios, dynamic & (HSRP/VRRP), and resiliency planning.• Familiar with data center, campus, and WAN designs, including L2/L3 boundaries and segmentation strategies.• Understanding of scalable network design principles (hierarchical model, control/data plane separation, route aggregation, etc).Troubleshooting & Diagnostics• Skilled in packet capture and analysis tools (Wireshark, tcpdump, etc.) and correlating with routing and switching behaviors.• Ability to identify and resolve routing loops, asymmetric routing, and suboptimal path selection.• Strong grasp of troubleshooting BGP flaps, MTU issues, and convergence problems.Switching & Infrastructure• Deep understanding of L2 technologies: VLANs, STP/RSTP/MSTP, trunking, EtherChannel, etc.• Experience with switch stack management, upgrades, firmware planning, and hardware replacement strategies.• Familiar with MAC table and ARP table behavior, especially in larger or dynamic environments.Firewalls, NAT, and Border Design• Understanding how firewalls and NAT interact with routing policies and external BGP routes.• Ability to audit and optimize edge designs, especially where routing and security meet (e.g. dual-homed ISPs, DMZs).Upgrade & Change Management• Experience leading network migrations, hardware refreshes, and code upgrades with rollback plans and risk assessment.• Familiarity with change control best practices, impact analysis, and post-change validation.Communication & Strategy• Ability to translate technical routing issues into business impact and mitigation steps.• Experience collaborating with cross-functional teams (application, security, systems) to integrate and align network behavior.• Capability to mentor junior engineers, lead technical discussions, and write clear documentation/diagrams.
Created: 2025-07-05