Field Service Technician - Remote gtl

We are seeking a skilled and motivated Field Service Technician to join our team. This role is fully remote and open to candidates located anywhere in the United States, with frequent travel to customer sites as required. The ideal candidate has strong electro-mechanical experience and enjoys solving complex technical problems in fast-paced industrial environments.As a Field Service Technician, you will play a critical role in installing, maintaining, and troubleshooting advanced machinery and systems at customer locations. Youll work closely with customers to ensure their equipment is running efficiently, while representing our commitment to exceptional service and support.Key **Provide on-site service, support, and training for electro-mechanical equipmentPerform installation, startup, preventive maintenance, and repair of industrial machineryTroubleshoot and resolve mechanical, electrical, and control system issuesRead and interpret technical manuals, wiring diagrams, and schematicsAssist customers with operational and technical questionsCollaborate with engineering and technical support teams to escalate and resolve complex issuesMaintain detailed service documentation and reportingEnsure customer satisfaction and build long-term professional relationshipsSkills & *Proven experience in a similar field service or technical support roleStrong knowledge of motors and controls, including AC/DC wiringFamiliarity with servos, hydraulics, pneumatics, and conveyor systemsHands-on experience troubleshooting PLC-based systemsComfortable working independently and managing time effectivelyAbility to travel extensively within the U.S. (up to 75%)Excellent communication and customer service skillsPreferred *Technical diploma or degree in Electrical, Mechanical, or Industrial TechnologyExperience with industrial automation and control systemsPrior experience in packaging, corrugated, or manufacturing industries a plusWhat We *Competitive salary and incentive planComprehensive benefits package ****Multiple Medical, Dental, and Vision plan options401(k) with company matchFlexible Spending Account (FSA) and wellness incentivesTuition reimbursement and internal training programsSupportive team culture and strong focus on career developmentOpportunities to grow with a stable and expanding organizationIf youre looking to take your technical career to the next level and join a company that values your contribution, encourages learning, and supports professional growth - we want to hear from you.PDN-9f3e0453-4fc4-41cd-a171-d768656de1c7

Created: 2025-07-13