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Front Desk Representative

MBS Professional Staffing - Mason, OH

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Job Description

**The Front Desk Receptionist is a contract position responsible for greeting visitors, answering main and Customer Support phone lines, and coordinating key front-desk and facility logistics. This role ensures a professional, welcoming environment for all customers, vendors, and internal staff while supporting conference room scheduling, pool vehicle reservations, and overflow support for the Phone Coordination team.ESSENTIAL DUTIES AND *· Answer switchboard and 888 calls and route to the appropriate contact.· Greet and assist corporate visitors, including customers, vendors, and contractors.· Schedule marketing, project, and training rooms based on class or meeting size.· Issue visitor, contractor, and vendor identification badges and maintain digital sign-in records.· Schedule pool cars for employee use and log vehicle usage and maintenance.· Prepare welcome packets for new employees.· Order flowers for employees as appropriate.· Perform clerical and administrative duties as directed.· Monitor Service and Parts Support Outlook mailboxes and· Provide support to Phone Coordinators during high-volume periods.*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.· Strong customer service and interpersonal skills.· Proficient in Microsoft Office Suite.· Effective verbal and written communication.· Punctual, dependable, and professional demeanor.· Ability to adapt to changing priorities and maintain a welcoming presence.EDUCATION AND/OR **High school diploma or GED required.Previous receptionist or switchboard experience is helpful.

Created: 2025-07-15

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