Operational Development Strategist

Business Development Specialist We are seeking a highly skilled Business Development Specialist to join our team. As a Business Development Specialist, you will play a crucial role in analyzing enterprise business data to find opportunities for business plan development and operational optimization. The ideal candidate will have expertise in workflow development and proficiency in Power Apps. You will also be responsible for using Jira for project management, applying basic project skills to build timelines, design solutions, and prioritize tasks. In addition, strong documentation skills are critical for drafting procedures, training materials, business requirements, and test plans, all while maintaining an organized and meticulous approach. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Key Responsibilities: Evaluate business data and trends to recommend changes in methods or procedures to improve efficiency and facilitate significant improvements to processes and systems. Provide support and direction to team members and functional partners with identifying and solving found opportunities, resolving gaps as they are identified and updating reporting metrics. Apply subject-matter-expert functional knowledge to produce work results in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support. Assist and mentor team members and project managers in developing problem solving approach, identifying gaps, and resolving efficient way to aggregate and communicate findings. Lead broad functional projects and/or participate as a SME resource on larger initiatives to support business requirements. Represent the business or staff agency as the SME and may be a proxy for middle-management leadership. Maintain broad system knowledge, know the latest on all system improvements, identifies training needs and implements plans. Maintain broad business knowledge, stays ahead of on key business strategies and initiatives and finds opportunities for support and enablement. Plan and craft business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency. Provide insight, analyses, advice and recommendations to keep business on operational and financial plan. Collect information, analyze data and trends to identify and implement business optimization opportunities. Support team with assigned analysis, supplies in discussions of strategic options and recommendations. Develop policies, standards, risk management and controls related to relevant processes. Coach and provide on-the-job training for other team members. Ensure risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures. Required Skills and Qualifications: Bachelors Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Knowledge of business operations and systems/business requirements processes. Experience facilitating and driving teamwork to common understanding of business requirements and driving standard enterprise wide business processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. Experience applying standard processes to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations. Benefits: Flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Preferred Qualifications: SharePoint Online experience, including workflow knowledge Power Apps knowledge; Microsoft Certified: Power Platform Fundamentals Jira experience Basic Project Skills – Build timelines, design solutions, prioritize tasks, communicate with partners, track/provide status updates Documentation – Able to draft procedures, job aids, trainings, business requirements, test plans/scripts and post validation support plans Organized, Detail Oriented

Created: 2025-07-29