MEMBER SERVICE REPRESENTATIVE

Are you a hardworking team player that would liketo begin a career in financial services? If so, youshould consider becoming part of our growingteam at AFCU.For over 70 years, Allentown FCU has successfullyserved its members. We are one of the strongestfinancial institutions in the country. Unlike Banks,we are a member-owned financial cooperative.We return our profits to our members in the formof lower loan rates, higher savings rates andproducts and services with little to no fees.All qualified candidates will receive considerationfor employment without regard to race, color,religion, gender, sexual orientation, nationalorigin, disability, age, veteran status or any othercharacteristics protected by State and Federal law.Member Service Representative responsibilities include but are not limited **• Service members basic transactional needs• Conduct general member account maintenance• Answer and direct phone calls• Actively listen to members to identify their financial needs• Provide information on credit union products and services• Recommending and cross selling products and services to members and potential members• Assist members with any problems and reach problem resolutionWe are looking for the following skillsand *• 2+ years of retail or customer service• Prior banking experience preferred• High School diploma• Basic computer and keyboard skills• Strong oral and writtencommunication skills• Prior cash handling experienceAllentown FCU offers and excellent wageand benefits package which *• Competitive wage commensuratewith experience• 11 paid Federal holidays• Paid vacation• Paid sick leave• 100% paid for major medical, dentaland optical insurance• Pension plan with 3% employer match• Employer paid life insurance policy• Short and long-term disability coverageLOBBY HOURSMonday - ** 9:00 am to 5:00 pmNO NIGHTS. NO WEEKENDS. NO HOLIDAYS.PLEASE EMAIL YOUR RESUME **Information@recblid jikdmx0xahljxwjx3na2px9lzd5ji8**>PDN-9f664079-0386-4891-94fe-8a9de6ac7cf2

Created: 2025-07-29