Senior Solutions Engineer, Client Development
Reed Smith LLP - Pittsburgh, PA
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Position summaryThe Senior Solutions Engineer in Client Development serves as a senior leader and trusted advisor, bridging client business needs, legal practice demands, and advanced technology solutions. This role combines solutions architecture, sales engineering, and business transformation strategy, with a strong grounding in litigation support and corporate legal projects.The role leads initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. Responsibilities include designing and delivering sophisticated solutions, facilitating client workshops, leading global training programs, capturing client feedback, and supporting business development through technical sales enablement.The ideal candidate brings 7-10 years of experience in consulting, legal technology, or related industries, with a proven track record in litigation support, corporate legal operations, and technology-enabled process transformation.Job duties and responsibilitiesClient engagement and strategic advisoryAct as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutionsLead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategyFacilitate client feedback loops to ensure insights inform product design and service deliverySupport business development efforts as a sales engineer by demonstrating solution capabilitiesProduct enablement, demonstration and trainingDesign and deliver tailored demonstrations of legal technology platforms, including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applicationsLead global training initiatives for attorneys, litigation support staff, and corporate legal professionalsPartner with product vendors to refine offerings based on client requirementsProcess mapping and business transformationCollaborate with client legal departments and law firm practice groups to map and optimize litigation workflows and corporate processesApply process mapping methodologies to design scalable, repeatable solutionsDevelop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance complianceProject leadership and deliveryOversee complex, multi-workstream engagements across litigation and corporate legal projectsProvide leadership to cross-functional project teamsDeliver executive-level communications and updates to senior client stakeholdersAI and technologyDrive implementation of AI and GenAI platforms for litigation and corporate legal use casesIdentify opportunities for AI-assisted litigation strategy, workflow automation, and transaction supportOperational excellence and team leadershipMentor junior team members and foster a culture of collaboration and legal domain excellenceRepresent the firm as a thought leader at client events and industry conferencesJob duties and responsibilities are not exhaustive and may be supplemented as necessary. The firm reserves the right to revise or modify duties at any time.RequirementsEducationBachelors degree in business, computer science, industrial engineering, data analysis, or related field requiredAdvanced degree or certifications strongly preferredExperience7-10 years of experience in consulting, legal technology, or business transformation rolesExperience delivering litigation technology solutions and corporate legal technology solutionsDemonstrated expertise in sales engineering, client training, and process mappingTrack record of implementing and scaling AI, CLM, and legal operations platformsSkillsStrong written, verbal, and presentation skillsDeep knowledge of litigation workflows, corporate contracting processes, and legal operationsExpertise in workshop facilitation and training deliveryStrong analytical, project management, and leadership skillsSupervisory responsibilitiesMay lead cross-functional teams and provide mentorship to junior staffEquipment to be usedPersonal computer and standard office equipmentEssential job functionsAbility to sit or stand for prolonged periodsAbility to perform extensive computer work requiring hand and wrist dexterityAbility to read and interpret documents and screensAbility to communicate effectively in verbal and written formatsAbility to work in a fast-paced environment and adapt to changeAbility to exercise independent judgment and manage prioritiesAbility to maintain confidentiality of sensitive informationAbility to work extended hours when neededWorking conditionsWorks remotelyTravel may be required to support client engagementsPay rangesThis represents the presently anticipated low and high end of the firms pay range for this position. Actual pay may vary based on factors including location and experiencePittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000Chicago, Philadelphia: $150,000 - $170,000Washington, DC: $165,000 - $170,000Employee benefits overviewOur comprehensive benefits package includes:401(k) retirement planMedical insuranceHealth savings accountVirtual health servicesDental insuranceVision insuranceAccident insuranceHospital indemnity insuranceCritical illness insuranceLife insuranceShort-term disability coverageLong-term disability coverageFlexible spending accountsEmployee assistance programPaid family leave (eligibility varies)College savings planTransportation benefitBack-up child care servicesCollege coach programPet insurancePaid sick time (for exempt staff)Paid time off for full-time employeesReed Smith offers a competitive compensation package and a professional work environment.Reed Smith is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.PDN-a1a17afa-5de2-468c-8f4a-0b3cd47da300
Created: 2026-05-12