Pharmacy Tech Clinical Coordinator - Extencare - FT

General Summary of PositionThe Pharmacy Technician, Clinical Coordinator serves as a crucial link between healthcare providers, patients, payors and pharmacies, facilitating seamless communication and coordination to ensure optimal patient care. The Clinical Coordinator may assist in all areas of clinical operations, including benefits investigation, prior authorization, copay/foundation assistance, onboarding new patients, delivery coordination, drug replacement services and telephonic outreach for prescription refills.Primary Responsibilities:Streamline the complex process of ensuring access to prescribed medications, catering to patients with unique healthcare needs.Assists healthcare providers in navigation of the prior authorization and appeals process; researches, documents, and submits appropriate information to insurance payors; resolves issues and discrepancies, and follows each through to completion.Fosters strong relationships with healthcare providers, including physicians, nurses, pharmacists, and payors to facilitate efficient communication and coordination of care.Proactively tracks patient refills coming due, proposes orders to providers, escalates clinical issues to a pharmacist as required, performs outreach to patients to ensure coordination of all aspects of medication management.Researches options for copay / foundation assistance, drug replacement services and patient financial counseling; facilitates enrollment and / or connects patients to available resources. Primary Duties and Responsibilities   Minimum Qualifications EducationHigh School Diploma or GED required Experience3-4 years Pharmacy Technician experience in a retail, mail order, or specialty pharmacy required and1-2 years Customer service or equivalent experience preferred Licenses and CertificationsPTCB - Pharmacy Technician Certification Board Must have successfully completed the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) Upon Hire required or Successful completion of the ExCPT (Exam for the Certification of Pharmacy Technicians) Upon Hire required and Pharmacy Technician licensure or registration as required by the state in which the pharmacy is located Upon Hire required Knowledge, Skills, and AbilitiesBasic computer skillsBasic math skillsExcellent verbal and written communication skillsExcellent customer service skillsExcellent problem solving skills This position has a hiring range of $22.04 - $38.41  

Created: 2025-04-19