Piano Sales Associate

Position OverviewWe are looking for Piano Sales Associates to join the Solich Piano team to support our expansion. You will perform various sales and administrative tasks to assist our store operations and work primarily with our executive team members to contribute to a first-class experience for all our customers.To succeed in this role, you will perform meaningful, fast-paced work in customer service, reception, vendor relations, and data entry, as well as general showroom maintenance. You will help clients post-sale by writing invoices, scheduling deliveries, and collecting payments. You will assist our team leaders in conducting in-person, hands-on customer activities and engagement. You will communicate confidently and clearly via phone, email, and in-person interaction.You will coordinate with fellow Solich Piano staff and the executive team to ensure that our stores and logistics run smoothly. Candidates will succeed in this growth position by being comfortable playing and showing pianos, and by demonstrating business sense and familiarity with technology and social media.ResponsibilitiesAssist on the Piano Sales Team via clerical tasks, client communications, and sales processes.Correspond professionally via phone, text, and email with customers and vendorsPrepare customer invoicesOrder piano accessories, office products, and ancillary items for the store operationComplete financing applications, charge credit cards, and handle customer signatures and transaction follow-upResolve logistical tasks with an assertive and persistent approachWork collaboratively with other staff members to provide excellent service to our piano customersRequired SkillsStrong attention to detailDemonstrated familiarity with documenting daily, weekly, and monthly proceduresPossess an intermediate understanding of Microsoft Office Suite, particularly Microsoft ExcelDiscretion and sensitivity in customer interactions involving their financial dataOrganizational capability to compile forms and utilize digital and physical filing systemsA desire to learn about pianos and piano-related productsAbility to record meeting notes and action items for staff and managementThrive in a fast-paced work environment that involves rapidly switching between calls on landlines, cell phones, and computer dataAbility to play at least a few basic songs on piano, using two hands and pedal, demonstrating joy in music-making on piano.Optional SkillsFamiliarity with Salesforce or other CRMs would be a plusFamiliarity with piano music, piano performance, or piano teaching would be a plus.Experience in an administrative position for 2+ years would be a plusExperience in a sales position for 2+ years would be a plusJob Type: Full-timePay: $40,000.00 - $100,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceProfessional development assistanceVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayWeekends as neededAbility to Relocate:Columbus, OH 43219: Relocate before starting work (Required)Work Location: In person

Created: 2025-04-26