Customer Service Representative - Primary Care - ...

Location:LPG Internal Medicine - Sanibel -2495 Palm Ridge RoadSanibel FL 33957Department: LPG Primary Care - SanibelWork Type: Full TimeShift: Shift 1/9:30:00 AM to 6:00:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummaryJoin Our Team at Sanibel Primary Care Customer Service RepresentativeAre you passionate about providing exceptional service and creating a positive experience for patients? Sanibel Primary Care, a high-volume office, is looking for a dedicated and enthusiastic individual to join our Customer Service team.What We Offer:A supportive and team-oriented work environmentLee Health will cover your toll pass expensesOpportunity to make a real difference in patient careSchedule:Monday to Friday: 9:30 AM 6:00 PMEvery other Saturday: 9:00 AM 1:00 PMIf you thrive in a fast-paced setting and are committed to patient satisfaction, wed love to hear from you!The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducation: High School Diploma or GED Required. Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire. License: N/A Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.US:FL:Sanibel

Created: 2025-05-01