Sr. Quality Excellence Manager- POWDER

This position is to be located at a General Industrial manufacturing location in The United States, (Covington, GA, Charlotte, NC, Grove City, OH, Arlington, TX). Supporting the Performance Coatings Group General Industrial Powder organization. This high exposure position will have interaction with Quality, Technical, Marketing, Operations, Accounting, and Sales teams to improve quality, lead high impact projects, interface with sales and technical teams to meet the business needs of strategic customers, support and lead Accelerated Root Cause investigations, and help identify key areas of opportunity for the business.   Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life ... with rewards, benefits and the flexibility to enhance your health and well-being Career ... with opportunities to learn, develop new skills and grow your contribution Connection ... with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute"”it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer."¯ All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Lead strategic planning for General Industrial regarding compiling, analyzing and execution to voice of the customer as it relates to our Powder business Strategic planning for future expansion required organizationally and structurally, prioritization of Customer facing related quality tasks such as Claims, Complaints, Customer Certifications and Customer High Impact Teams  Lead strategic planning for new test method development in General Industrial by identifying existing risk through claims and customer complaints while managing Market expectations Lead data analysis within General Industrial for powder complaints, scale up products, innovation projects and overall CTQ KPIs Supports projects, investigations, etc by completing complex data analysis and helping set up data collection in order to complete Principal Component Analysis (PCA), Modeling, Mixture DOE, Nested DOE, and high fraction DOE.  Utilize ARC 301 tools to help the team solve problems such as Kepner Tregoe tools (situational assessment, etc.) Owns the validity of the data analysis, searched for other opportunities to improve the data or the problem.  Extreme ownership of solving the problem with data.  Drive compliance and assist in updating Quality standards focused on Technical or Business processes  Lead and or participate in complex quality investigations to determine root cause that are customer and/or technical facing. Will step up and lead investigations that are borderline of ownership when needed.  Lead advanced testing facility in organizational needs, capital development, and overall strategic vision.  Primary data analyzer for complex complaints that elevate past Define and Stabilize, meet the threshold criteria of ARC, or are being requested by a leadership position. Key customer and internal contact for Quality Customer Centric programs and meetings.  Includes High Impact leaders, Quarterly Customer Continuous Improvement meetings, etc. Be the key contributor on providing Quality data to the customer along with clearly articulating RCCA and analysis that lead to conclusions on complex problems. Perform effective data analysis to support complex investigations.  Data analysis must be presented in a way that all can interpret it easily to drive to the correct conclusion internally and externally. Develop Technical or Customer facing standard operating procedures and provide training to site personnel to ensure procedures are followed. Work closely with the Operations Manager to support necessary quality practices and procedures directly affecting the customers. Actively participate in Customer and Technical facing Regional and Divisional quality and continuous improvement efforts. Be key owner of Quality data integrity and develop the ability to pull meaningful actionable items out of the data. Participate or be a key contributor in global projects.  Lead key divisional projects to improve quality across 2 or more sites. Utilizes customer data and helps them analyze and solve complex customer line problems as requested.  Provide training on customer complaint tracking systems and quality programs as needed. Be key owner of Quality data integrity and develop the ability to pull meaningful actionable items out of the data. Ability to manage multiple tasks and projects and prioritize appropriately.  BASIC QUALIFICATIONS Must be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status). Bachelor's degree from an accredited university.   Must have at least 8 - 11 years of experience in coatings products development, Operations, Quality, Technical, or Sales Flexible work schedule to adapt prioritization changes and needs Strong written and verbal communication skills Demonstrated ability to lead a cross functional team to a successful outcome Presentations skills Program knowledge of Microsoft Excel, Word, and Access, Minitab Demonstrated success in leading Root Cause investigations and analysis tools Previous direct customer interaction Six Sigma Green Belt Knowledge of more complex problem solving and error proofing skills Demonstrated problem solving, project, and program management skills for the complex issues. Must be able, with or without reasonable accommodation, to determine the difference between colors so you can correctly tint paint to the colors desired by customers.  PREFERRED QUALIFICATIONS Majors in Chemistry, Engineering or a related field Program knowledge of Business Objects System knowledge of Watson, MES, Product Vision, Discovery, and MES Previous international engagements for work    Travel Requirements: 30% Domestic and International     

Created: 2025-05-01