Mobile Crisis - Community Support Specialist II - ...

Additional Information About the RoleSign on Bonus up to $2000Evening Shift  8 am to 4:30 pm + alternating weekends Types of clients:  Mobile Crisis Response (MCR) works with clients in active crisis who have outreached the 988 mobile crisis hotline number and are in need of in-person assessment and support. We work with clients of all ages in the BJC BH catchment area (St. Louis County, parts of STL City, Iron County, Washington County, and St. Francois County)Case load:  There is ZERO caseload with this position - you will simply respond to 988 crisis hotline calls as neededTeam Dynamic: Mobile Crisis Response is a 24/7/365 Program and you work with another Team member when you respond to these callsYou will use a Company Vehicle - you will not use your own vehicleLocation: Team members have touchdown space/office located in Pilot Knob, MO  - but work with clients anywhere in the community. MCR teams go to where the individual-in-crisis is located (home, park, store, bus station, street intersection, etc)Ideal Skill Set: Experience with clients in crisis preferred, ability to manage stress, comfort with change, solutions-oriented and focused on client strengths/resources, willing/able to participate in a collaborative environment between staff and leadersEither Class D (IL) or Class E (MO) License Required upon hire OverviewBJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Franí§ois, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.    Preferred QualificationsRole PurposeResponsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness. ResponsibilitiesProvides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.Provides mentorship and job shadowing to community support colleagues.Minimum RequirementsEducationBachelor's Degree - Human Services or relatedExperienceNo ExperienceSupervisor ExperienceNo ExperienceLicenses & CertificationsClass D (IL) or Class E (MO) Benefits and Legal StatementBJC Total RewardsAt BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCPension Plan*/403(b) Plan funded by BJC401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistanceTo learn more, go to /Benefits*Not all benefits apply to all jobsThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Created: 2025-05-06