Intake Manager

Company DescriptionThe Drake Law Firm assists clients throughout California, including Los Angeles, San Fernando Valley, and Northern California, with personal injury cases such as motor vehicle accidents, slip and fall incidents, wrongful death cases, and product or premises liability. Led by experienced attorney Benjamin Drake, the firm is dedicated to helping clients from all backgrounds recover physically, mentally, and financially to secure the compensation they deserve.Role DescriptionThis is a full-time on-site role for an Intake Manager located in the Los Angeles Metropolitan Area. The Intake Manager will be responsible for managing initial client interactions, gathering and documenting case details, coordinating with medical providers, scheduling appointments, and ensuring a smooth intake process. The role also includes providing training to new team members, and maintaining open and effective communication with clients and team members.QualificationsProven experience at a personal injury law firm Fluent in Spanish Preferred Ability to conduct training and skill development activitiesExperience in Customer Service and effective Communication skillsKnowledge of Medicine and medical terminologyStrong organizational and multitasking abilitiesProficiency in using case management softwareBachelor's degree or equivalent experience in a related fieldBenefits:401(k)Free ParkingHealth InsuranceLife InsurancePaid Sick TimePaid Time OffRetirement Plan

Created: 2025-06-03