Medical Scheduler
Pride Health - Morristown, NJ
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Job title: SchedulerJob location: Morristown, NJShift: 10 am - 6 pmPay: $20-$24 /hrContract: 3-month possible extensionSkills:One-three (1-3) years of prior experience.-Computer proficiency 35 wpm required typing speed.-Positive attitude, excellent customer service and interpersonal skills appropriate to the job.-Ability to work in a team environment that requires quick turnaround and quality output.-Understands client needs and scheduling functions.-Understands the basics of healthcare billing.-Must have clear and concise oral and written communication skills.-Ability or experience working in a high call volume environment.Preferred Skills & Experience:-Knowledge of medical terminology and insurance processes preferred.-Private Duty Home care scheduling experience preferred-Applicable experience as Scheduler, Practice Office Assistance or Patient Access Representative.-Electronic Medical Record experience preferably Med Syst Vincent.Duties:Accurately handles incoming phone calls, SMS requests, electronic web requests, performs patient registration, placing outbound phone calls to clients and scheduling .-Ensures accurate and timely completion of inbound scheduling requests via fax or electronic work queues.-Indicates special patient needs (ex: special accommodation, exam protocols, interpreter, etc.).-Ensures staff and clients are aware of upcoming schedules-Completes client intake scheduling with all necessary demographic/insurance information and forms/documents in efforts to expedite the client onboarding process.-Coordinates with client's family schedules and staffing.-Connects client with office biller for insurance verification.-Proactively solicits customer feedback.-Provides proactive and timely responses to internal and external customer needs and requests.-Meets individual productivity and quality expectations in all job functions.-Escalate cases as appropriate. Reports errors and mistakes found in system to direct supervisor to promote education, coaching and training opportunities of others.-Maintains knowledge of insurance requirements.If you are interested, please contact me at 973 265 9676 or via email at hatim.selvawala@.
Created: 2025-06-05