On-Site Community Manager

The primary function of this position is to provide high-level customer service to prospective residents in a fast-paced, high-volume environment. As an On-Site Community Manager, you will manage an assigned portfolio of single-family rental homes in Brunswick, GA to achieve maximum marketing and operating results, including maximizing occupancy and providing superior resident customer service, as well as completing and updating management reports.Essential Job Duties and ResponsibilitiesManage a community of single-family home rentals, 276 units.Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures and ensuring through constant supervision and review that all personnel in all departments are operating within those regulations.Manage all Resident Relations, communication, and coordination of servicesManage and report on:Lease Up, preleasing and oversight of home deliveryReview of vacant inventory, rents/move in specials.Collections/delinquencyRenewals and conversion frequencyAssist in oversite of maintenance operations – warranty and non-warranty.Property Level A/P oversite for assigned homesVendor communicationReview/approval & support of invoices/expensesProperty related issues, violations and complaints including but not limited to:Community ManagementResident access to amenities, gate codes and all other community related issues/concernTask completion for Special Projects & Initiatives related to assigned portfolio of homes.Other job duties and responsibilities may also be assigned at any time based upon Company needSkills & Specialized KnowledgeCustomer service oriented; strong communication, organizational and interpersonal skillsPositive, can-do attitude with a commitment to excellence and achieving goalsWorking knowledge of property management software programs (e.g. Yardi, Rent Café, Docusign) and Microsoft Office ApplicationsAbility to deal effectively with diverse situationsCan effectively work independently and as a member of various teams and committeesAbility to multi-taskExceptional analytical and problem-solving skillsUpbeat personality and demeanor often in the midst of rapid paced environmentHighly motivated, self-starter that requires minimal over-sightQualificationsMinimum of 5 years single-family rental experience is preferredReal Estate License (or willing to get one)Working knowledge of Yardi and Microsoft Office Suite

Created: 2025-06-07