Sales Account Coordinator

[Native proficiency KOR/ENG Bilingual is a Must for this role]Welcoming Entry - Senior level in Sales Management! Qualification● Strong communication skills with a problem-solving attitude● Excellent computer skills ( MS Office in particular)● Organizational and time-management skills● Hands-on experience with CRM software● Highly motivated, self-directed, and customer service oriented● Demonstrate strong attention to detail and a sense of urgency● Ability to learn and perform multiple tasks in a fast-paced environment● Ability to work independently as well as in a team environment● Associate's degree (Community College degree)Responsibilities● Assisting customers of US branch with product-related questions by email and in-person● Handling claims regarding refunds or exchanges● Processing orders are given over the phone, email, or internal ERP system● Handling communication with customers and vendors to ensure on-time payment● Assisting in coordinating the delivery process to meet guarantees to customers● Manage relationships with customers● Update internal databases with account information● Liaise with internal teams to ensure proper pre-and post-sales service● Prepare, file, and retrieve sales-related documents such as invoices and PO Status

Created: 2025-06-08