Epic Practice Manager
ITJ - San Diego, CA
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About ITJITJ is a nearshore technology services firm that enables U.S. life sciences, healthcare, and biotech companies to build world-class development teams in Mexico. We specialize in software engineering, AI/ML, and are now launching a dedicated Epic Systems consulting practice to support U.S. hospitals and health systems.Role OverviewWe are seeking a strategic Epic Practice Consultant to help stand up and guide the launch of ITJ’s Epic Practice. This role will support key activities such as client discovery, service development, talent planning, and early-stage delivery design. You will work closely with the Principal of Strategic Partnerships & Emerging Business and act as an advisor and fractional leader as we grow this offering.Scope of WorkPractice Strategy & DesignShape ITJ’s Epic practice service lines (staff augmentation, go-live support, training, optimization)Define go-to-market messaging and initial client value propositionsProvide input on delivery models and staffing ratiosClient & Market ValidationAdvise on conversations with CIOs, CMIOs, and Epic stakeholders at health systemsIdentify key Epic modules and roles in demandContribute to early-stage proposals or presentations for clientsTalent StrategyRecommend Epic certification paths and staffing plan structureSupport the design of the Epic Talent Academy to upskill junior staffAdvise on contractor vs. FTE mix and sourcing strategyDelivery & OperationsHelp define delivery playbooks, onboarding procedures, and client success metricsOptionally serve as an interim engagement advisor or solution architect for pilot projectsIdeal Background5+ years of experience with Epic implementations, optimizations, or supportStrong understanding of multiple Epic modules (e.g., Beaker, MyChart, Ambulatory, Radiant, Resolute)Experience helping scale or operate Epic consulting teams or practicesExcellent communication and advisory skills with both technical and business stakeholdersPrior consulting or fractional leadership experience preferredWhy Join ITJ as a Consultant?Partner with a high-growth, innovation-focused tech services firmPlay a hands-on role in launching a new practice from day oneFlexible structure with opportunity to evolve into a longer-term advisory or leadership engagement
Created: 2025-06-11