Support Analyst

IT Support / Support Analyst - (W2)Required:A+ certification (active)Project deployment experienceExperience deploying PCs, printers, and other IT equipment3–5 years of relevant experiencePrinter support knowledgeA reliable car for travel to offsite locationsAdditionally, while not required, the following are considered a plus:Hospital experience (a BIG PLUS)Military backgroundHistory of working as part of a team under a budgetBackground in team sports (e.g., basketball, football, tennis, baseball or any)Job Summary:Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware and application software, and operating system issues.Demonstrates sufficient knowledge of call log tracking to record accurately all needed information.Resolves all Tier 1 issues.Escalates Tier 2 issues to appropriate resource.Works under direct supervision to accomplish daily assignments in support of team initiatives.Education:Preferred Education: Technical DiplomaRequired Education: High School Diploma/GED

Created: 2025-06-18