Director, Crisis Residential Treatment Programs

POSITION OVERVIEWThis position reports to senior leadership and is responsible for administrative and clinical direction of multiple direct service programs and services at BACS. This position oversees operations including clinical, administrative, fiscal, and quality improvement to promote the highest element of service provision. The position is responsible for successfully implementing new programs and services and adhering to our strategy and growth plan. This position completes regulatory applications, funding applications, and more to ensure new business. This position will actively engage with those in the community experiencing psychiatric distress. This position will oversee serene and home-like environments providing respite, individual and group therapy, family support, crisis management, and long-term plan for wellness and recovery. This position’s responsibilities will include travel throughout Alameda County.DUTIES AND RESPONSIBILITIES (Essential Functions)Independently directs programs and ensures all contracts, laws, and regulations are met.Works as part of the Operations Group of all Associates to collectively run the operations of BACS programs.Assures that services are provided in collaboration with all applicable funding streams and regulations.Supervises managers and/or supervisors including hiring, training, and performance management.Maintains responsibility for ensuring that all programs and services have a defined service delivery model and operate within the construct of BACS mission, vision, and values. Responsible to insure that all programs focus on consumer-centered services that are needs-driven and strength-based, and are culturally relevant.Ensures that there is a flow of participants and referrals into all programs and that discharges are managed in a way that promotes positive outcomes.Responsible to assure the maintenance of records and other administrative requirements of all programs. Responsible to ensure compliance with documentation and charting requirements for all funding streams.Responsible for Continuous Quality Improvement and works with the teams to implement systems for CQI.Responsible to ensure contract compliance with all funders to include grant management, presentations and reports.Establishes a harmonious working relationship with the community and coordinate services with appropriate community based organizations as needed to highlight the value and the purpose of programming.Participates in the development of new programs and services including grant writing, speeches, presentations, and more.Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.Other duties as assigned.COMPETENCIESPossesses influencing/negotiating skills and excellent oral and written communication. Political savvy.Partnering attitude; high integrity/honesty. Promotes accountability for self and others.Maintains a customer service and strength-based orientation. Embraces diversity in all aspects.Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.Possesses problem solving skills and conflict resolution skills.May conduct group, individual supervision for license-bound individuals.Is resilient and demonstrates ability to embrace adversity. Has the ability and eagerness to promote continual learning.Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of agency.Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered services.Works well with others and behaves professionally and ethically while developing professionally.Expresses facts and ideas verbally and in writing in a clear, concise and organized manner.Ability to manage a department budget.QUALIFICATIONS:LCSW/MFT/LPCC license plus two years required.Three years of progressive administrative, direct service, and leadership skills and experience in the social service field.Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45WPM.SALARY:Salary range for this role is commensurate with experience and qualifications; $200,000

Created: 2025-06-20